Facilities Operations Lead – Custodial Services

Harvard Central Administration (CADM) Talent Acquisition; Cambridge (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

Harvard University Campus Services is seeking an Operations Manager to lead Custodial Services operations on campus, guiding day-to-day coverage across multiple spaces including residential, research, classrooms, and offices.

The role entails direct supervision of up to 10 Supervisors and indirect management of 90–120 non-exempt staff, with accountability for hiring, training, performance, and ensuring service quality in line with university standards.

Job description

Harvard University Campus Services is seeking an Operations Manager to lead Custodial Services operations on campus, guiding day-to-day coverage across multiple spaces including residential, research, classrooms, and offices.

The role entails direct supervision of up to 10 Supervisors and indirect management of 90–120 non-exempt staff, with accountability for hiring, training, performance, and ensuring service quality in line with university standards.