Facilities Monitoring Specialist

CSG Talent; San Antonio (TX); On-site; USD 61,992 - 71,635; Full time

Job summary

A global data center developer is seeking a Facilities Monitoring Center Specialist in San Antonio, TX. This full-time role involves overseeing critical facility conditions, managing incident responses, and ensuring operational performance. Candidates should have 5–7 years of experience in the field, a degree in a related area, and strong skills in mechanical, electrical, and IT infrastructure. This position offers a base pay range of $45.00/hr – $52.00/hr and includes opportunities for continuous improvement in monitoring and response processes.

Qualifications

• 5–7+ years in data center or critical facilities operations.
• Strong understanding of mechanical, electrical, and IT infrastructure.
• Experience with change/incident/problem management.

Responsibilities

• Oversee building and environmental alarms through monitoring platforms.
• Coordinate with on-site engineers and support incident calls.
• Manage service tickets and track planned maintenance.
• Maintain logs and gather data for root cause analysis.
• Collaborate with operations and security teams.

Skills

Data Centers

Operations

Facilities

BMS, Building Management Systems

ServiceNow

SCADA

Education

Degree in Engineering, Facilities, or a related field

Tools

Monitoring tools

Job description

This range is provided by CSG Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$45.00/hr – $52.00/hr

Facilities Monitoring Center Specialist – North America

Location: San Antonio, TX • Full-time

About the Company

A global data center developer supporting hyperscale and enterprise customers is expanding its centralized operations team in the US. The company delivers large-scale, high‑availability facilities across multiple regions and is continuing to grow its monitoring and incident response capabilities.

Role Overview

This position is part of a 24/7 operations group responsible for overseeing critical facility conditions across several campuses. The specialist will monitor building systems, support incident response, manage ticket workflows, and assist with change and maintenance activities to ensure consistent uptime and operational performance.

Key Responsibilities

• Oversee building and environmental alarms through BMS and similar monitoring platforms.
• Escalate issues, coordinate with on‑site engineers, and support incident calls when required.
• Track planned maintenance, confirm start/finish of work, and communicate updates internally.
• Manage service tickets, ensure proper routing, and follow requests through closure.
• Contribute to continuous improvement efforts within monitoring, communication, and response processes.
• Maintain logs, support change management reviews, and gather data for root cause analysis.
• Collaborate closely with operations, security, and regional teams to ensure alignment.

Qualifications

• Degree in Engineering, Facilities, or a related field preferred.
• 5–7+ years in data center or critical facilities operations.
• Strong understanding of mechanical, electrical, and IT infrastructure.
• Experience with change/incident/problem management and monitoring tools.
• Strong communication and coordination skills.
• Certifications such as ITIL, PMP, or similar are beneficial.

Physical Requirements

• Occasional walking, climbing, and lifting up to 25 lbs.

Desired Skills and Experience

• Data Centers
• Operations
• Facilities
• BMS, Building Management Systems
• ServiceNow
• SCADA

Seniority level

Entry level

Employment type

Full‑time

Job function

Construction

Benefits

Referrals increase your chances of interviewing at CSG Talent by 2x

Additional Information

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