Facilities Monitoring and Response Specialist I

UTHealth Houston; Houston (TX); On-site; USD 52,000 - 78,000; Full time

Job summary

UTHealth Houston is seeking a Facilities Monitoring and Response Specialist I to provide 24/7 monitoring and support of campus systems, including HVAC, electrical, plumbing, fire safety, and emergency power.

The role includes inspections, minor repairs, preventive maintenance, and emergency response, with coordination of vendors and campus personnel. Essential positions may require after-hours responses.

Qualifications

• High School Diploma or equivalent is required.
• 2 years of job-related experience preferred.
• Third Grade Stationary Engineer License is required.
• Basic knowledge of water delivery systems, boilers, HVAC, electrical controls, and safety equipment is expected.

Responsibilities

• Monitor campus facilities systems 24/7 and respond to critical issues.
• Assist lead personnel with operation and control of building systems including HVAC and electrical equipment.
• Coordinate with vendors and campus staff on service requests and maintenance tasks.
• Enter and complete assigned work orders in the CMMS system following policies.

Skills

Basic PC skills

Emergency response awareness

Education

High School Diploma or equivalent

Tools

Third Grade Stationary Engineer License

Job description

What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

The Facilities Monitoring and Response Specialist I

Provides 24/7 monitoring and support of campus facilities systems, including HVAC, electrical, plumbing, fire safety, and emergency power systems. Assists with inspections, troubleshooting, minor repairs, preventive maintenance, and emergency response. Coordinates with vendors and campus personnel, manages service requests and work orders, and ensures safe, efficient operation of critical building systems while maintaining compliance with university policies and safety standards.

Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:

• 100% paid medical premiums for our full-time employees
• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)
• The longer you stay, the more vacation you’ll accrue!
• Longevity Pay (Monthly payments after two years of service)
• Build your future with our awesome retirement/pension plan!

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as...

• Free financial and legal counseling
• Free mental health counseling services
• Gym membership discounts and access to wellness programs
• Other employee discounts including entertainment, car rentals, cell phones, etc.
• Resources for child and elder care
• Plus many more!

Position Summary:

Provides support work in the 24/7 monitoring and service of office and laboratory building systems and the response to critical situations campus-wide.

Position Key Accountabilities:

• Assists lead personnel with the campus-wide systems monitoring using the building automation system (BAS) and by performing site visits (rounds) to each building.
• Checks for temperature, noise, water, odor, or visual issues and alarms related to building equipment and systems campus-wide.
• Assists lead personnel with the proper operation and control of equipment and/or systems which include, but are not limited to, HVAC and associated mechanical, refrigeration, electrical, disposal, storm and sewage drainage, hot and cold potable and non-potable water, elevator, building automation and associated controls, compressed medical and control air, vacuum, water softener, reverse osmosis (RO), fire, sprinkler, and emergency power systems.
• Assists lead personnel with troubleshooting and performing minor repairs, calibration, and adjustments to electronic, pneumatic and electrical control systems including variable speed drives.
• Receives and responds to customer-related and other FIXT calls including, but not limited to, elevator malfunctions, fire alarms, and UTPD calls after normal operating or work hours.
• Assists with performing air and water balancing tasks and chemical testing of water softeners and RO systems. Conducts or assists in preventative maintenance projects as directed.
• Required to carry a university communication device as assigned and respond to calls during normal work hours.
• May communicate (face-to-face, telephone, email, or text) emergency and project related issues and reports directly with vendors, project managers, supervisor, and other customers.
• May work with supervisor, team leaders, project management team members or others to oversee or coordinate vendor and other projects after normal business hours.
• Receives, enters, and completes assigned work orders using the computerized maintenance manager system (CMMS) through personal computer (PC) and smartphone applications.
• Performs assigned tasks following university/departmental policies/procedures, safety precautions, and trade codes.
• This job classification is designated as essential at the UT Health Science Center at Houston. In case of an emergency, essential positions are those required to sustain clinical services and/or are responsible for the protection of university assets.
• Personnel in designated essential positions are expected to report to their designated work site during their appointed work schedules, even when the institution has been officially declared to be on restricted access or closed due to adverse conditions.
• Manages Human Resources activities of department in regards to: recruiting and selection, hiring and termination, training, professional development, mentoring, counseling, performance evaluations, and salary planning.
• Performs other duties as assigned.

Certification/Skills:

• Basic knowledge of water delivery systems, pressure systems, boilers, heating/ventilation/air conditioning systems, electrical control panels, computerized control panels, fire and safety equipment, and refrigeration systems.
• Basic PC skills.
• Third Grade Stationary Engineer License by Houston Permitting Center required

Minimum Education:

High School Diploma or equivalent required

Minimum Experience:

2 Years Of Job-related Experience Required

Physical Requirements:

Exerts up to 100 pounds of force occasionally and/or up to 50 pounds frequently and/or up to 20 pounds constantly to move objects.

Security Sensitive:

This position is a security-sensitive position pursuant to Texas Education Code 51.215 and Texas Government Code 411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code 117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R.

• 51.215 and Texas Government Code
• 411.094
• 117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position.
• 791.4. Residency Requirement:

Employees must permanently reside and work in the State of Texas.