Facilities Manager: Strategy, Budget & Operations

Hines; California, Northern (MO, KY); Hybrid; USD 122,000 - 152,000; Full time

Job summary

As a Facilities Manager with Hines, you will have full responsibility and commensurate authority for the management of all maintenance and operations functions, budget, and assigned personnel at a leased site.

Responsible for maintaining highest level of customer service by responding to client service requests dispatched through a central help desk, scheduling preventive maintenance, providing support to other Corporate Real Estate and Facilities Management department groups, and all business

Qualifications

• Bachelor’s degree in business administration, facilities management, or engineering preferred.
• Three or more years of related real estate/facilities work experience.
• Supervisory experience strongly preferred.
• P&L responsibility and budgetary experience.

Responsibilities

• Develop and maintain ethical, professional, and courteous relations with site occupants, contractors, and clients.
• Handle the administration and management of all activities related to interior maintenance, cleaning, and client service requests, including proper insurance certificates are on file for all vendors working on site.
• Manage all client service requests and communication to requestor and business unit manager. Ensure requests are processed correctly, properly recorded in the work order system, and completed in a timely basis.
• Develop and maintain positive relations with all occupying business units. Meet with business unit representatives on a regular basis to dispense information related to facility support and solicit input.
• Support all project and move managers for construction and move projects including the provision for freight elevator scheduling, construction cleaning, file clean-outs, and move box delivery.
• Assist in support of special events planned by others in on‑site dining, training, and meeting rooms.
• Coordinate efforts with landlord base building management to ensure effective resolution of issues affecting both the building and the organization.
• Inspect all facilities, identify discrepancies, and coordinate repairs.
• Provide information and direct input in major fiscal activities, including budget preparation, financial planning and variance analysis. Provide economic justification for expenses including bidding of large purchase and/or price evaluation.
• Ensure proper and timely payment of all accounts payable including the coding, verification of accuracy, approval and forwarding for payment.
• Submit monthly required reporting for the site, including metrics, project accomplishments and open issues.
• Develop and manage annual budgets and monthly variance reporting for the site.
• Review and approve vendor invoicing ensuring all required back‑up has been provided.
• Comply with all company, client, and regional policies.

Skills

Leadership

Customer service

Financial analysis

Communication

Education

Bachelor's degree in business administration or related field

Tools

Microsoft Office

Budgeting software

Job description

As a Facilities Manager with Hines, you will have full responsibility and commensurate authority for the management of all maintenance and operations functions, budget, and assigned personnel at a leased site.

Responsible for maintaining highest level of customer service by responding to client service requests dispatched through a central help desk, scheduling preventive maintenance, providing support to other Corporate Real Estate and Facilities Management department groups, and all business