Facilities Manager - Housekeeping & Transportation

Ericksonseniorlivingcareers; Naples, Northern (FL, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

401k

Education assistance

Free onsite parking

Diversity & inclusion

Job summary

Siena Lakes by Erickson Senior Living is seeking a Facilities Manager to oversee housekeeping and transportation operations at our gated retirement community in North Naples, FL. The role focuses on safety, quality control, and efficient service delivery across departments.

You will lead staff, train new employees, and ensure compliance with health and safety regulations while managing daily assignments and maintaining inventory for facilities.

Qualifications

• High School diploma or GED required; college degree preferred.
• Professional Security Certification such as CPP, PSP, or CHPA (preferred).
• A valid state driver license is required.
• Must be at least 21 years old to drive a Company vehicle.

Responsibilities

• Oversee the day-to-day housekeeping and transportation departments.
• Develop, track, and analyze quality control measures and data to ensure efficient service.
• Lead periodic surveys and audits of facilities and grounds for safety compliance.
• Prepare daily assignments and schedules for housekeeping staff and special areas.
• Inspect premises to ensure safety rules are followed and trash/garbage removal meets health standards.
• Train new employees and supervise staff, including performance appraisals.
• Maintain inventory of supplies and equipment; prepare requisitions and work orders for maintenance.
• Routinely conduct quality control inspections across the facility.

Skills

Facilities management

Leadership

Scheduling

Safety compliance

Quality control

Housekeeping oversight

Transportation operations

Education

High School diploma or GED

College degree preferred

Professional Security Certification CPP/PSP/CHPA (preferred)

Job description

Location: Siena Lakes by Erickson Senior Living

We are hiring a Facilities Manager for our award-winning, gated retirement community. The Facilities Manager is responsible for overseeing the day-to-day functions of the housekeeping and transportation departments.

Compensation: Commensurate with experience

How you will make an impact:

• Director in developing, tracking, and analyzing quality control measures and data to ensure that each department supervised delivers quality service in an efficient manner.
• Lead periodic surveys and audits of facilities and grounds to ensure compliance with safety-related legal requirements.
• Ensuring the clean, sanitary and presentable, the appearance of our buildings within our gated community
• Prepare daily assignments and schedules to include established routine duties to the housekeeping staff as well as special areas.
• Tour the facility periodically, covering each assigned area to observe the housekeeping staff at work and to ensure instructions and safety rules are being followed.
• Inspect premises to determine next assignments and to ensure that trash/garbage removal meets with health, safety, and sanitation regulations, including receiving dock areas and the grounds surrounding the area.
• Teaches staff how to use new equipment and cleaning methods to provide a most efficient and economical method for maintaining the facility.
• Trains new employees, assigns tasks, and closely supervises until fully trained. Coaches and counsels housekeeping staff; performs interim and annual performance appraisals.
• Maintain an inventory of housekeeping supplies, materials, and equipment. Prepare requisitions for replacement inventory. Inspect equipment and furnishings and prepares work orders for maintenance.
• Keeps records/audits, cycle cleaning, and common areas of the facility that have to be cleaned on a weekly, monthly, semi-monthly or annual basis
• Investigate and resolve housekeeping-related complaints.

What we offer:

• Competitive benefits packages including medical, dental, vision, and PTO
• 401k for all employees 18 and over. Company contribution up to 3% once eligible.
• Education assistance, certification reimbursement, and student loan refinancing partnership programs are available.
• Gated community with 24/7 security.
• Free onsite parking at all of our communities and corporate offices
• A culture of diversity and inclusion, which builds on our values, vision, and mission.

What you will need:

• High School diploma or GED required College degree preferred.
• Professional Security Certification such as CPP, PSP, or CHPA (preferred)
• A current and valid state’s driver license is required
• Must be at least 21 years of age to drive a Company vehicle.

*All required licenses and certifications must be maintained as a condition of employment*

HOUSEKEEPING:

• Manage the housekeeping functions of assigned personnel.
• Oversee the scheduling of work assignments.
• Review and resolve complaints from residents, departments and staff.
• Provide disciplinary steps related to problems with all staff, up to and including termination.
• Management of the solid waste and recyclable program.
• Ensure timely evaluations and job training for all staff.
• Manage the oversight of entire community’s set-ups and arrangements for all events.
• Oversee the internal pest control program for internal community spaces on an ongoing basis.
• Coordinate succession planning and career development initiatives for all members of the departments supervised.
• Maintain inventory and order supplies and equipment necessary to maintain the cleanliness of all facilities.
• Routinely conduct quality control inspections for entire facility to determine housekeeping needs and deficiencies.

TRANSPORTATION:

• Ensure all new drivers are trained in operational and safe driving procedures.
• Develop and maintain current pricing policies for routine and customized trips.
• Establish driver schedules for \"Off Hours\" operation
• Schedule customized trips upon request
• Arrange campus-wide fleet rotation for preventive and corrective maintenance.
• Responsible for obtaining pricing and the purchase of new vehicles and carts campus-wide.
• Oversee the Transportation Department’s dispatching operation
• Evaluate road conditions during inclement weather and decide when to modify/cancel operations or routes.
• Responsible for the necessary billing of trips
• Develop and maintain operational budget for department
• Resolve resident customer complaints regarding private sedan and shuttle service.

Please read: The Florida Agency for Health Care Administration (AHCA) requires all new hires to successfully complete and pass an extensive Level 2 background screening, which covers U.S. Federal, State and City checks (submitting fingerprints), prior to the start of employment. For more information you can visit their website: https://info/flclearinghouse.com

Siena Lakes is a vibrant continuing care retirement community located in North Naples, Florida. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Siena Lakes helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well‑being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work‑life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.