Facilities Manager: Hospitality & Events Elevation

Manhatta; New York (NY); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Bonus potential (annual)

401(k) matching

Paid time off

Life insurance

Employee relief fund

Dining credits

Dining discount (51%)

Pre-tax commuter benefits

Job summary

Manhatta, perched sixty stories above Lower Manhattan, is hiring a Facilities Manager to own repairs and maintenance across FOH/BOH spaces, ensuring safety, functionality and spectacular presentation. You will lead and develop teams, build SOPs, and partner with vendor partners to deliver high-quality maintenance aligned with hospitality standards.

The role requires 2–3 years in facilities or related work, strong trades knowledge, and a proactive, collaborative approach.

Qualifications

• 2–3 years of facilities, maintenance, or related experience (hospitality or restaurant experience preferred).
• Working knowledge of general trades (plumbing, carpentry, electrical, or handyman work).
• Experience managing people, vendors, or projects with a focus on quality and accountability.

Responsibilities

• Cultivate a culture of Enlightened Hospitality for all stakeholders that supports our business objectives and growth.
• Embody, teach, and inspire USHG Behaviors across the facilities and cleaning teams, leading with integrity and care.
• Directly supervise and develop the Maintenance Supervisor, providing coaching, clear performance expectations, and career growth pathways.
• Lead and develop the facilities and cleaning teams, setting clear expectations and fostering a culture of accountability, growth, and house pride.
• Develop a facilities team capable of handling painting, carpentry, light plumbing, and general handyman needs with skill and consistency.
• Build and document clear SOPs for all facilities and cleaning functions ensuring that standards are written, trained and transferrable.
• Partner with Home Office facilities team to build, maintain, and execute comprehensive preventive maintenance schedules.
• Oversee day‑to‑day Repairs & Maintenance, ensuring timely, high-quality execution of both preventive and reactive work.
• Champion a preventive maintenance mindset by identifying issues early and partnering with teams to avoid guest‑facing disruptions.
• Manage vendor relationships and projects, ensuring work is completed on time, on budget, and to USHG standards.
• Conduct regular walkthroughs of FOH and BOH spaces to assess conditions, prioritize needs, and maintain exceptional presentation.
• Serve as the primary Facilities partner to the Events GM, supporting the physical readiness for all event spaces before, during, and after every event.
• Partner cross‑functionally with Operations, Culinary, and Events teams to support daily service, special events, and overall facility readiness.
• Ensure compliance with all regulatory requirements and maintain organized documentation, permits, and service records.

Skills

Facilities mgmt

Leadership

Vendor management

Problem solving

Org skills

MS Office

Spanish (preferred)

Physical strength

Tools

Maintenance management systems

Microsoft Office Suite

Job description

Manhatta, perched sixty stories above Lower Manhattan, is hiring a Facilities Manager to own repairs and maintenance across FOH/BOH spaces, ensuring safety, functionality and spectacular presentation. You will lead and develop teams, build SOPs, and partner with vendor partners to deliver high-quality maintenance aligned with hospitality standards.

The role requires 2–3 years in facilities or related work, strong trades knowledge, and a proactive, collaborative approach.