Facilities Manager - Aloft & Element North Kansas City

KMG Hotels; North Kansas City (MO); On-site; USD 70,000 - 90,000; Full time

Job summary

Aloft & Element North Kansas City is seeking a Facilities Manager to oversee all engineering and maintenance operations, focusing on safety, asset protection, and energy efficiency. The role requires budget stewardship, CAPEX planning, and regulatory compliance to protect the hotel’s physical plant.

The position calls for strong leadership of the engineering team and effective collaboration to deliver exceptional guest experiences while maintaining property standards and life-safety systems.

Qualifications

• HVAC-R, electrical, and plumbing knowledge is required.
• Experience managing engineering/maintenance budgets and CAPEX.
• Regulatory compliance and safety standards knowledge.
• Strong leadership and guest-service orientation.

Responsibilities

• Oversee engineering and maintenance operations for Aloft & Element properties.
• Manage budgets, preventive maintenance programs, and energy conservation efforts.
• Lead emergency response and safety initiatives for the property.
• Supervise engineering staff and ensure compliance with SOPs and LSOPs.
• Maintain logs and records; plan and evaluate maintenance schedules.
• Support guest services by resolving issues and maintaining facility standards.

Skills

HVAC-R

Electrical systems

Plumbing

Budget management

Leadership

Safety compliance

Education

High school diploma or GED with related experience

2-year degree in Building & Construction or related field

Job description

Facilities Manager Aloft & Element North Kansas City

JOB SUMMARY

Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues.

CANDIDATE PROFILE: Education and Experience

• High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR
• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

CORE WORK ACTIVITIES

Managing Property Operations and Engineering Budgets

• Supervises Engineering in the absence of the Director of Engineering.
• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
• Maintains and operates equipment at optimum effectiveness, efficiency and safety.
• Establishes and manages an effective rooms maintenance program.
• Ensures compliance with all Engineering departmental policies, standards and procedures.
• Manages department's controllable expenses to achieve or exceed budgeted goals.
• Select and order or purchase new equipment, supplies, and furnishings.
• Inspect and evaluate the physical condition of facilities in order to determine the type of work required.
• Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
• Supervises the day to day operations of Engineering.

Maintaining Property Standards

• Maintains accurate logs and records as required.
• Assists in effectively planning, scheduling and evaluating preventative maintenance programs.

Providing Exceptional Customer Service

• Handles guest problems and complaints effectively.
• Empowers employees to provide excellent customer service.
• Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.

Managing Profitability

• Helps establish priorities for total property maintenance needs.
• Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance.

Managing and Conducting Human Resources Activities

• Celebrates successes and publicly recognizes the contributions of team members.
• Establishes and maintains open, collaborative relationships with employees.
• Ensures employees are treated fairly and equitably.
• Strives to improve service performance.
• Provides feedback to employees based on observation of service behaviors.
• Supervises employee's ability to execute departmental and property emergency procedures.
• Reviews employee satisfaction results to identify and address employee problems or concerns.
• Solicits employee feedback.
• Helps ensure regulatory compliance to facility regulations and safety standards.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Ensures property policies are administered fairly and consistently.