Facilities Manager

JLL; Santa Monica (CA); On-site; USD 101,500 - 147,200; Full time

Benefits offered by this job

401(k) plan

Medical, Dental & Vision

Parental leave

Paid time off

Daily Pay

Job summary

JLL in Los Angeles, CA, is seeking an experienced Facility Manager to lead daily FM operations across on-site sites in Santa Monica and LA, ensuring service quality and compliance.

The role emphasizes budgeting, staff supervision, and collaboration with supply chain to optimize cost and performance, while delivering client-focused facilities management.

Qualifications

• 5+ years facility management experience with corporate or third-party service provider.
• BS or equivalent in Facilities Management or related field.
• Business acumen with financial planning and budget management.
• Strong interpersonal, supervisory, and analytical skills.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Single point of contact for daily FM operations and site management.
• Matrix manage technical and administrative staff; monitor performance and morale.
• Collaborate with supply chain to define scope and manage supplier performance at property level.
• Represent JLL in service, performance, ethics and relationship management.
• Be SPOC for HR matters for the FM team; coordinate with HR on learning and leave planning.
• Identify cost-saving opportunities through value improvements.
• Focus on client service and experience; ensure contractual commitments are fulfilled.
• Establish annual budget and track expenses; financial reporting for the client.
• Implement programs to reduce costs and increase productivity; meet KPIs.
• Maintain reporting and communications per JLL protocols.

Skills

Facility management

Interpersonal skills

Supervisory skills

Education

BS in Facilities Management

Tools

WorkDay

Job description

Overview

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Responsibilities

• Single point of contact for daily FM operations and management of a site or multi-sites as appointed
• Matrix manage both technical and administrative staff; responsible for the performance and morale of all resources deployed for FM scope in the assigned facilities
• Collaborate with supply chain team on opportunities to define scope, coordinate supplier walk-through, and manage supplier performance at property level
• Represent JLL and to portray partnership management in the areas of service, performance, compliance, ethics, people and relationship management for the assigned sites
• Be SPOC for all JLL HR related matters for the JLL FM team assigned; maintain regular contact with HR for people management, Learning & Development programs and leave planning; document HR activity as per JLL HR and WorkDay guidelines
• With supply chain, identify opportunities to deliver differentiated value through quality, innovation or cost improvements; participate in Experience Clean Supplier Partnership program, including meeting governance requirements and scorecard review for responsible sites
• Focus on client service and experience in collaboration with Account Director; understand contractual scope and ensure all contractual commitments are fulfilled; focus on end-user human experience and bring in JLL Experience concepts to the sites; demonstrate continuous improvement on key measurables
• Responsible for establishing annual budget and tracking expenses against budget; financial reporting for client; responsible for commercial goals of price and value for FM operations for the client site(s) assigned
• Implement innovative programs, processes and procedures that reduce short- and long-term operating costs and increase productivity; manage all assigned facilities to achieve KPI targets and monitor SLAs
• Implement site-level innovative programs and lead participation in local and account innovation programs; redeploy innovations learned from other account teams and demonstrate JLL innovation efforts to client
• Maintain reporting and communications: follow JLL reporting protocols for all commercial, costing and billing for the FM contract; manage client service-related reports/communication

Qualifications

• 5+ years facility management experience with corporate or third-party service provider
• BS or equivalent in Facilities Management or related field
• Business acumen including financial planning and analysis; ability to manage within budget and time constraints
• Strong interpersonal and supervisory skills; strong analytical, organizational and presentation skills
• This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship

Compensation and Location

Estimated compensation for this position: 101,500.00 - 147,200.00 USD per year. This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location: On-site - Los Angeles, CA; Santa Monica, CA

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

EEO and Privacy

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer. We provide reasonable accommodations to individuals with disabilities during the employment process. For more information on how we process personal data, see our Candidate Privacy Statement and related notices on our career site.