FACILITIES MANAGER

Compass Group USA; Pontiac (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

ESFM, the corporate facilities management division of Compass Group USA, invites applications for a Facilities Manager role. You will assist with the overall management and operational excellence of the facility, ensuring services meet high standards for clients and staff.

You will lead the facilities team, manage office services, vendor relations, safety programs, and budget reporting while upholding Compass Group's commitment to quality, compliance, and exceptional service.

Qualifications

• High School diploma or GED required; Bachelor’s Degree preferred.
• Minimum of 3 years management experience within facilities services or related field.
• Strong customer service and communication skills; ability to work under pressure.
• Experience with vendor management, accounts payable/receivable, and budgeting is a plus.
• Proficiency in Internet research and MS Office applications (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Oversee hiring, staff development, communications, performance reviews and accountability for the Facility team.
• Manage office services, events, move management, vendor contracts, onboarding, and internal announcements.
• Coordinate vendor relations, monitor performance and quality with outside suppliers.
• Ensure safety and security, regulatory compliance, after-hours liaison with property management, and training.
• Track budgets, attendance, payroll, inventory, service reports and accomplishments.

Skills

Team leadership

Customer service

Budget management

Vendor management

MS Office

Communication

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

Job description

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ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).

ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services.

This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.

Job Summary

Working as the Facilities Manager, you are responsible for assisting with the overall management and operations of the facility, ensuring that services offered to the customers is of superior quality.

Key Responsibilities:

• Management duties including the hiring process of the team, professional development within the team, communication with staff members, performance reviews, and personal responsibility for the Facility team
• Office Services including organizing and managing daily activities and events, project and move management, development of office standards and policies and procedures, management of vendor contracts, new hire orientation assistance, communication of events or service announcements, monthly newsletter, and maintenance of intranet pages
• Vendor management including vendor relations, coordination with outside vendors, performance and quality level monitoring, and researching new vendors
• Safety and Security including ensuring safety and security for the facility, emergency response plans, compliance with all local regulatory requirements, function as the after-hours contact for property management, and training of office emergency procedures
• Purchasing and Reporting including managing and tracking all financial reports, attendance, payroll, maintain inventory, service reports and accomplishments

Qualifications:

• High School diploma or GED required; Bachelor’s Degree or equivalent work experience preferred
• Minimum of 3 years management experience with increasing levels of responsibility within facilities services or other service related field preferred
• Ability to meet deadlines and make sound decisions in stressful situations
• Strong customer service skills required with the ability to communicate effectively in verbal and written form
• Ability to identify strong talent that compliments and contributes to the client’s environment
• Experience in working with outside vendors, accounts payable/receivable, and budget management preferred
• Proficiency using the Internet and Microsoft Office programs including MS Word, MS Excel, MS PowerPoint, MS Outlook

Associates at ESFM are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Eurest Services maintains a drug-free workplace.