Facilities Manager

Taylor Ryan Executive Search Partners; Norton (MA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision, and life保险

401k with match

PTO and holidays

Professional development resources

Job summary

Property Management Company is seeking a motivated Facility Operations Manager to serve as the primary on-site representative for 8 industrial buildings in the Providence/Southeastern Massachusetts market. You will oversee day-to-day operations, tenant relations, vendor coordination, and basic maintenance to ensure a safe, well-maintained environment.

The ideal candidate has 3+ years in commercial property or facilities management, strong customer service skills, and knowledge of basic building

Qualifications

• Three or more years of experience in commercial property management, facilities management, maintenance operations, or related field.
• Strong customer service and tenant relations skills.
• Knowledge of basic building systems including plumbing, electrical, lighting, doors, hardware, and general repairs.
• Ability to work independently with limited supervision.
• Strong organizational and time-management skills.
• Excellent verbal, written, critical thinking, and problem-solving skills.
• Proficient computer skills including Microsoft Outlook, Word, and Excel; Yardi experience preferred.

Responsibilities

• Serve as the primary on-site representative for ownership and management of 8 buildings comprising 1.3M SF of multi-tenant industrial assets in the Providence/Southeastern MA markets.
• Conduct routine property inspections to identify maintenance, safety, and operational concerns.
• Coordinate and oversee recurring property services such as landscaping, janitorial, pest control, parking lot maintenance, HVAC service, and fire life safety inspections.
• Assist with emergency response efforts and coordinate corrective actions following property incidents.
• Respond to tenant inquiries in a timely and professional manner and maintain positive tenant relationships.
• Coordinate tenant move-in/move-out activities, including property inspections and communications about scheduled maintenance.

Skills

Property management

Facilities management

Tenant relations

Maintenance operations

Vendor coordination

Microsoft Office

Education

Associate degree in related field

Facilities management certification

Tools

Yardi

Job description

Location: Boston or Norton, MA

Salary: $80,000-$90,000/year + 5% bonus + $500 car allowance + mileage

Property Management Company is looking for a motivated, customer-focused Facility Operations Manager to serve as the primary on-site representative for multiple industrial buildings in the Providence/Southeastern Massachusetts market. This individual will be responsible for overseeing the day-to-day operations of the property, fostering strong tenant relationships, coordinating vendors and service providers, performing routine property inspections, and completing basic maintenance and repair tasks. This position will require regular travel to the properties.

The ideal candidate is a hands‑on problem solver who enjoys working with people as much as working on buildings. This role combines property management, tenant services, facilities oversight, and light maintenance responsibilities into a single position that serves as the face of ownership at the property. The successful candidate will work independently to ensure a safe, well‑maintained, and professionally managed environment while delivering exceptional service to tenants and supporting Arden's operational standards.

This position is ideal for someone with experience in commercial property management, facilities management, building operations, maintenance, or a related field who is seeking an opportunity to have a direct impact on property performance and tenant satisfaction.

Responsibilities (include, but are not limited to the below):

Property Operations

• Serve as the primary on‑site representative for ownership and management of 8 buildings comprised of 1.3M SF of multi‑tenant industrial assets in the Providence/Southeastern Mass markets.
• Conduct routine property inspections to identify maintenance, safety, and operational concerns.
• Monitor overall property appearance, cleanliness, landscaping, parking areas, and curb appeal.
• Coordinate and oversee recurring property services such as landscaping, janitorial, pest control, parking lot maintenance, HVAC service, and fire life safety inspections.
• Assist with emergency response efforts and coordinate corrective actions following property incidents.
• Ensure compliance with property rules, lease requirements, and company standards.
• Serve as the primary point of contact for tenant requests, service issues, and property concerns.
• Build and maintain positive tenant relationships through regular communication and property visits.
• Respond to tenant inquiries in a timely and professional manner.
• Coordinate tenant move‑in and move‑out activities, including property inspections.
• Communicate scheduled maintenance activities, property improvements, and operational updates to tenants.
• Track and document tenant requests through completion

Maintenance & Building Services

• Perform minor building repairs and maintenance activities, including door and hardware adjustments, basic plumbing repairs, lighting replacements, signage installation and repairs, minor drywall and painting repairs, and general property upkeep.
• Conduct preventive maintenance inspections of building systems and common areas.
• Coordinate specialized repairs with qualified vendors and contractors as necessary.
• Maintain inventory of common maintenance materials and supplies.
• Escalate major repairs and capital issues to management.
• Coordinate vendors, contractors, and service providers performing work at the property.
• Obtain proposals and assist with bidding and scope development for maintenance and repair projects.
• Verify completion of work and report deficiencies when necessary.
• Review invoices for completion of work prior to submission for approval.
• Maintain records of inspections, work orders, contracts, and vendor documentation.

Requirements / Qualifications:

• High school diploma or equivalent required.
• Associate degree, technical training, facilities management certification, or property management coursework preferred.
• Three (3) or more years of experience in commercial property management, facilities management, maintenance operations, or related field.
• Strong customer service and tenant relations skills.
• Knowledge of basic building systems including plumbing, electrical, lighting, doors, hardware, and general repairs.
• Ability to work independently with limited supervision.
• Strong organizational and time‑management skills.
• Excellent verbal, written, critical thinking, and problem‑solving skills.
• Proficient computer skills including Microsoft Outlook, Word, and Excel; Yardi experience preferred.
• Ability to manage multiple priorities and respond effectively to changing conditions.
• Valid driver's license and reliable transportation.
• Professionalism; taking responsibility for decisions, actions, and results.
• Positive attitude and strong work ethic.

We offer competitive compensation packages, comprehensive medical, dental, vision, and life insurance, FSA and HSA, 401k with match, PTO, paid and floating holidays, paid parental leave, professional development resources, and company discounts.

EEO Statement

Our company is proud to be an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our employment decisions are based on individual qualifications, job requirements and business needs without regard to race, color, marital status, sex, sexual orientation, gender identity and/or expression, age, religion, disability, genetic information, citizenship status, national origin, pregnancy, veteran status and or any other legally protected characteristics.

We are committed to providing reasonable accommodation.

Physical Demands

The physical demands described here are representative of those an employee must meet to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, sit, walk, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear, climb ladders, operate standard maintenance equipment and tools, perform light maintenance work, and be able to work outdoors in varying weather conditions. Vision requirements include close vision and the ability to focus. The employee may frequently lift and/or move up to 50 pounds.

The above job description is not intended to be an all‑inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Management reserves the right to modify, add, or remove duties as necessary.