Facilities Manager

Jones Lang LaSalle Incorporated; Jessup (MD); On-site; USD 102,000 - 124,000; Full time

Benefits offered by this job

401(k) with company match

Medical, Dental & Vision coverage

Paid parental leave

Paid Time Off

Daily Pay early access

Job summary

Jones Lang LaSalle (JLL) seeks an experienced Facilities Manager to lead a team across on-site operations in Jessup, MD. You will ensure service delivery aligns with SLAs and KPIs, manage budgets, and coordinate with clients and vendors to protect and enhance site value.

You'll work with Senior Facilities Managers to drive continuous improvement, promote safety, and implement sustainability initiatives across building operations in a professional office environment.

Qualifications

• 5–8 years facilities management experience with demonstrated team leadership.
• Experience managing 24/7 operations in fast-paced environments with strong client relationships.
• Strong planning, budgeting, and time-management skills.
• Familiarity with various building systems and ability to multitask without supervision.
• Experience with CMMS and MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong written, verbal, and people skills; collaborative management style.
• Knowledge of safety procedures and preventive maintenance programs.

Responsibilities

• Lead a facilities management team across assigned sites to meet SLAs and KPIs at optimal cost.
• Develop and execute the facilities team vision with Senior Facilities Managers.
• Oversee property operations to protect and improve client site value and sustainability.
• Manage third-party contractors and vendors; drive continuous improvement.
• Serve as primary client interface for service delivery and communications.

Skills

Facilities Management

Client relationship management

Budget planning

Problem solving

Multitasking

Safety procedures

People skills

Leadership

Education

Bachelor's degree in related field

Tools

CMMS

Microsoft Office

Job description

About the Role

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Responsibilities

This position serves as the manager for assigned sites while providing leadership and direction to a team of highly skilled staff in delivering facilities management services in professional office environments, ensuring service delivery meets Service Level Agreements and Key Performance Indicators at the lowest possible cost within prescribed budgets. You will work with Senior Facilities Managers to develop overall facilities team vision while overseeing operational aspects of properties to protect, maintain, and improve client site value. This role contributes to JLL's business objectives by driving continuous improvement in site performance, managing third‑party contractors and vendors, transforming operational practices to leverage JLL tools and processes, and acting as primary interface with clients to ensure delivery of committed services while maintaining positive relationships with stakeholders and promoting sustainability awareness to foster culture of environmental stewardship among building occupants supporting organization's sustainability commitments.

Work with Senior Facilities Manager to develop and execute overall facilities team vision while assisting in strategic direction for operations and maintenance teams. Oversee operational aspects of properties to protect, maintain, and improve client site value while conducting routine site inspections to ensure highest quality standards. Drive continuous improvement in site performance while managing third‑party contractors and vendors engaged in property operations and maintenance. Develop and maintain positive relationships with Client Managers and Operations teams while serving as primary client interface for service delivery satisfaction. Transform existing operational practices to leverage JLL tools, processes, and best practices while maintaining sites using SLAs and KPIs. Establish safety‑first culture by promoting safe work practices, timely training, and best practices while fostering collaborative teamwork environment. Team with Senior Facilities Manager to develop and maintain operating budgets while meeting cost savings targets and managing work within budget constraints. Engage building occupants on sustainability best practices, fostering culture of environmental stewardship and encouraging behaviors that support organization's sustainability commitments. Collaborate with sustainability team to monitor key metrics, identify opportunities for improvement, and drive measurable progress towards organization's sustainability targets.

Required Qualifications

• Minimum 5-8 years Facilities Management experience with demonstrated experience managing facilities teams
• Experience managing 24/7 operations in fast-paced work environments with superior client relationship management skills
• Demonstrated organizational and problem-solving skills with ability to plan and manage within budget and time constraints
• Familiarity with various building systems and ability to multitask while working without direct supervision
• Experience with CMMS systems and Microsoft Office Suite including Word, Excel, PowerPoint, Outlook
• Strong written, verbal, and people skills with collaborative management style
• Understanding of safety procedures, preventive maintenance programs, and continuous improvement methodologies
• Ability to manage third-party contractors and vendors while ensuring compliance with audit standards
• Must be able to provide proof of US Citizenship due to federal government regulations pertaining to secured areas on-site

Preferred Qualifications

• Bachelor's degree in related field with background in professional office environment facilities management
• Experience with strategic sourcing and contracting for maintenance and project services
• Knowledge of capital improvement project planning and management with familiarity with JLL tools, processes, and best practices
• Understanding of landlord, tenant, and subtenant relationship management
• Experience with incident investigation and root cause analysis methodologies
• Background in employee development and performance management with experience completing performance reviews and ensuring optimal rollout of CMMS tools
• Understanding of promoting culture of diversity and inclusivity for all team members
• Knowledge of sustainability awareness and environmental stewardship practices supporting organization's sustainability commitments

Benefits

Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

Compensation

Estimated compensation for this position: 101,500.00 – 124,300.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location

Location: On-site – Jessup, MD

Employment Details

This position does not provide visa sponsorship.

Candidates must be authorized to work in the United States without sponsorship.

Equal Opportunity Employer

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail].

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Company Culture

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.