Facilities Manager

WeTheHobby; City of Rochester (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Modern office setting

Growth opportunities

Flexible working hours

Lively atmosphere

Team-oriented culture

Inclusive culture

Job summary

WeTheHobby in Rochester, NY is seeking a hands-on Facilities Manager to oversee day-to-day maintenance, safety, and operations across multiple locations. This on-site role requires coordinating with vendors, managing facility projects, and ensuring a clean, functional environment for staff and customers.

The ideal candidate has 1–3 years in facilities or facilities management, strong communication, and the ability to multitask in a fast-paced, growing company.

Qualifications

• 1–3 years in facilities or facilities management
• Experience with general maintenance, carpentry, minor plumbing/electrical work preferred
• Strong written and verbal communication skills
• Ability to multitask in a fast-paced environment
• Excellent organizational skills and attention to detail
• Comfort communicating across multiple platforms (email, chat, live messaging)
• Ability to de-escalate customer/staff concerns
• Ability to collaborate across multiple departments
• Flexible schedule; on-call occasionally
• Growth mindset and adaptability to changing business needs

Responsibilities

• General building maintenance and minor repairs
• Maintain cleanliness, sanitation, and overall presentation of facilities
• Support deep-cleaning and facility reset projects after installs or events
• Troubleshoot facilities issues
• Coordinate with outside contractors and service vendors
• Manage waste and recycling services
• Build/install shelving, workstations, and fixtures
• Coordinate equipment installation
• Maintain a clean and safe working environment
• Travel between multiple site locations

Skills

General maintenance

Carpentry

Electrical/plumbing basics

Communication

Multitasking

Organization

Collaboration across teams

Flexible schedule

Driver's license

Problem solving

Job description

Facilities Manager

WeTheHobby Rochester, New York, United States

About this position

WeTheHobbyis a thriving sports entertainment company with global reach, headquartered in Rochester, NY. We value creativity, diversity, innovation, dedication, and our community!

Our work environment includes:

Modern office settingStrong growthopportunitiesFlexible working hoursLively atmosphereA team that cares about one anotherWelcoming and inclusive culture

WeTheHobbyis a thriving sports entertainment company with global reach, headquartered in Rochester, NY. We value creativity, diversity, innovation, dedication, and our community!

Since ourinceptionin 2021,WeTheHobbyhas grown dramatically (and profitably) with over 250 full-time staff and 250,000+ followers across our social and marketplace channels. Weoperateat the intersection of entertainment, sports, and eCommerce, revolutionizing the way fans engage with sports cards. If you are a hands-on leader who thrives in fast-paced, high-growth environments and takes pride in keeping operations running smoothly behind the scenes, this is the role for you!

See us in action on Whatnot:https://www.whatnot.com/user/wethehobbySee us in action on Fanatics Live:https://www.fanatics.live/shops/www.fanatics.live/shops/we-the-hobby

Find us onsocial: @wethehobby (Instagram, Twitter, YouTube, TikTok, Facebook)

TheFacilities Manageris responsible fordeliveringan exceptionalenvironment for all staff to work in. This individualis responsible forday-to-day management, maintenance, and overall functionality of all threeWeTheHobbyfacilities. This is a hands-on, multi-site position requiring regular travel between locations and serving as the primary point ofcontact for facility-related needs.

Key Responsibilities

• General building maintenance and minor repairs
• Take an active, hands-on role inmaintainingthe cleanliness, sanitation, and overall presentation of allWeTheHobbyfacilities.
• Support periodic deep-cleaning and facility reset projects, including cleaning following installations, construction, repairs, events, or workspace changes.
• Troubleshoot facilities issues
• Coordinating with outside contractors and service vendors
• Managing waste and recycling services
• Build/install of shelving space, workstations, and fixtures
• Coordinating equipment installation
• Maintaining a clean and safe working environment
• Manage and track facility issues/projectsManage waste, recycling, dumpster, and other recurring facility services.
• Travel between multiple site locations

This position is based on-site at our innovative sports card store in Rochester, New York. Join a forward-thinking team that is redefining the sportscollectiblesexperience while helping build one of theindustry's fastest-growing communities.

Qualifications

• 1–3 years of experience ina facilities or facilities management role.
• Experience with general maintenance, basic carpentry, minor plumbing/electrical work is preferredStrong written and verbal communication skills with a professional, friendly, and confident presence.
• Ability to multitask effectively in a fast-paced, high-volume environment.
• Excellent organizational skills with strong attention to detail and follow-through.
• Comfortablecommunicatingacross multiple platforms, including email, chat, live messaging, and customer support systems.
• Strong problem-solving skills with sound judgment and the ability to de-escalate customer concerns.
• Demonstrated ability to collaborate effectively across multiple departments.
• Flexibleschedule– on call availability may occasionallyberequiredbut rare
• Growth mindset with the ability to receive coaching and adapt to changing business needs.
• Valid driver's license with the ability to meet Company motor vehicle standards, including successful completion of annual Motor Vehicle Record (MVR) reviews

Physical Requirements

• While this is primarily a desk-based role, the employee must be able to:Sit or stand at a workstation for extended periods throughout the workday.
• Regularly bend, stoop, reach, or ascend stairs within an office or warehouse environment.
• Lift, carry, and move product cases, shipping materials, and office equipment weighing up to75pounds.
• Navigate between office, warehouse, and live production areas while collaborating with multiple.

Compensation & Schedule

Schedule:Monday - FridayDaytime. Occasional nights and weekends as applicableThesalary rangefor this positionis$70,000to$90,000,based on location in Rochester, NY, and experience.Tocomply withFederal law,WeTheHobbyparticipates in E-Verify. All newly hired employees areverified through this electronic systemestablishedby the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to confirm their identity and employment eligibility.