Facilities Maintenance Technician II - Boston

Eastern Bank; Lynn (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

Eastern Bank seeks a Facilities Technician to maintain and repair a portfolio of 20–30 locations, ensuring safety and compliance with regulations. The role involves hands-on service, inspections, and the ability to respond to maintenance requests effectively, with a strong focus on collaboration with Facilities Managers.

Qualifications

• 5+ years of experience in facilities maintenance.
• Ability to lift and carry heavy objects more than 50 pounds.
• Some vocational training or experience in related field is required.

Responsibilities

• Conduct regular inspections of facilities and equipment.
• Perform routine maintenance tasks and repairs.
• Respond promptly to maintenance requests.

Skills

Problem-solving

Troubleshooting

Communication

Organizational skills

Education

High school diploma or equivalent

Tools

Hand and power tools

Job description

Position Summary

Areas of Focus: Boston

The Facilities Technician performs a variety of maintenance and repair tasks to ensure facilities are safe, functional, and compliant with safety regulations. This role supports a portfolio of 20–30 locations, providing hands-on service for day-to-day upkeep and collaborating with Facilities Managers to address operational needs.

Core Responsibilities

Maintenance and Repairs

• Responsible for the day-to-day maintenance of 20–30 buildings in a defined area through regular visits to each location no less than once per month.
• Diagnose, troubleshoot, and perform routine maintenance tasks on HVAC systems, plumbing, electrical systems, and other equipment in collaboration with Facilities Manager.
• Make necessary repairs, including plumbing fixes, electrical repairs, minor carpentry work, painting, picture and board hanging, etc.
• Conduct preventative maintenance (non-HVAC) to ensure facilities and equipment are in good working order.

Inspections and Compliance

• Conduct regular inspections of facilities and equipment to identify potential problems.
• Ensure compliance with safety regulations, building codes, and other relevant standards.
• Maintain accurate records of inspections, maintenance, and repairs.

Cleaning and General Maintenance

• Responsible for ensuring cleaning tasks, such as mopping, vacuuming, and dusting are performed to contracted standards, and performing such tasks when needed.
• Responsible for ensuring roads and grounds at each facility are free of trash and other refuse.

Customer Service

• Respond to maintenance requests promptly and efficiently.
• Communicate effectively with facilities managers, branch staff, employees, and other stakeholders.
• Other duties as assigned.

Skills and Qualifications

Technical Skills

• Ability to troubleshoot and perform basic maintenance on equipment and systems, such as changing belts and filters on HVAC.
• Familiarity with hand and power tools.

Soft Skills

• Strong problem-solving and troubleshooting skills.
• Ability to work independently and as part of a team.
• Good communication and interpersonal skills.
• Attention to detail and organizational skills.
• Willing and able to physically respond to after-hours on-call issues, in rotation with peers.

Physical Requirements

• Ability to lift and carry heavy objects more than 50 pounds.
• Ability to work in various environments, including heights and outdoors.
• Ability to climb ladders and stairs.

Education and Experience

• High school diploma or equivalent.
• 5+ years of experience in facilities maintenance within a multi-building portfolio.
• Some vocational training or experience in a related field is required.