Facilities/Maintenance Technician

WMFHA; Issaquah, Northern (WA, KY); Hybrid; USD 52,000 - 76,000; Full time

Job summary

The Bay Club Company in Issaquah operates Arena Sports facilities and is seeking a Facilities/Maintenance Technician to keep the property safe, clean, functional, and welcoming for members and guests. You will perform daily custodial duties and preventive maintenance while supporting building systems, plumbing, electrical, and amenities with professional, responsive, and member-focused service.

This on-site role requires reliability, teamwork, initiative, and a commitment to high standards, with

Qualifications

• Minimum three years of building operations experience.
• Professional, friendly customer service attitude and abilities.
• Strong verbal communication and conflict resolution skills.
• Self-motivated, proactive, and detail oriented.

Responsibilities

• Learn and apply the company's standard operating procedures.
• Daily custodial duties and preventive maintenance of the building and systems.
• Restock supplies and maintain inventory.
• Maintain a clean, safe work environment.
• Greet members and guests; respond promptly to needs.
• Support and participate in events, programs, and training.
• Represent the club professionally in appearance and behavior.

Skills

Building operations

Customer service

Verbal communication

Problem solving

Teamwork

Job description

GENERAL SUMMARY

The Facilities/Maintenance Technician is responsible for ensuring the property remains safe, clean, functional, and welcoming for members and guests. This role performs routine custodial, maintenance, and preventive maintenance activities while supporting the day-to-day operation of building systems and amenities. The ideal candidate takes pride in maintaining high facility standards, proactively identifies and resolves issues, and delivers exceptional service through professional, responsive, and member-focused interactions. Compensation is based on experience.

This position is based out of our Arena Sports, Issaquah location.

Our Culture

Our unique culture is at the heart of all we do and is guided by our values and behaviors. It's what we expect of ourselves and each other every day. We call it our "Code of Culture".

Our Code of Culture includes Our Mantra, Our Actions We Live By, and Pete's Promise:

• Respect The Past
• Accept Responsibility
• Pay it Forward

Our Actions We Live By. It's who we are when we step into our full power.

• Keep It Real. Always.
• We need open and honest discussions. We need courage to speak up and to call things out that aren't good enough. And we navigate tough conversations with empathy and grace.
• Think Ahead. Be An Owner.
• Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!
• Stay Humble. Hustle Harder.
• Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew. Know it's never about one person--we are a part of a powerful team.
• One Team. One Voice.
• Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.
• Be Curious. Ask Why

• Service Forward
• Ruthlessly Consistent
• Do the Right Thing

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

PRIMARY JOB FUNCTIONS

• Learn and apply the company's standard operating procedures.
• Daily custodial duties and preventive maintenance responsibility of the building and systems. Based on location, these responsibilities may include pool vacuuming and testing, adjusting pool water chemicals, arcade repair and testing (if applicable), indoor soccer turf repair and maintenance (if applicable), plumbing, light electrical and painting.
• Restock supplies, replenish inventory and products.
• Maintain a clean, safe work environment.
• Greet members and guests through-out the property.
• Understand and anticipate the needs of the property
• Be attentive and listen carefully to the member's and follow through.
• Follow up as required and communicate in a timely manner.
• Be an active participant in events, programs, meetings and training.
• Represent the club in a professional manner through image, dress, communication, and immediate follow through and response.
• Schedule varies and may require weekend and holiday hours, days and evenings.

MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SKILLS & KNOWLEDGE

Ability to read/understand, analyze, and interpret general training manuals, professional journals, or technical procedures; ability to effectively present information and respond to questions from children, managers, Associates, members, and the general public. Ability to identify problems, collect data, establish facts, and draw valid conclusions; ability to interpret a variety of technical instructions and deal with several abstract and concrete variables.

EXPERIENCE

• Minimum three (3) years of building operations experience
• Professional, friendly manner and excellent customer service attitude and abilities
• Strong verbal communication and conflict resolution skills
• Enthusiastic, responsible, and dependable team player
• Self-motivated, takes initiative, anticipate the needs of others and willing to acquire new skills
• Well organized and detail oriented
• High cleanliness standards

WORKING CONDITIONS/ PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. While performing the duties of this job, the Associate is regularly required to sit; stand; use hands and fingers, handle or feel; reach with hands and arms; and talk and hear. The Associate is occasionally required to walk; stoop, kneel, crouch, or crawl; and taste or smell. The Associate must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. The noise level in the work environment is usually moderate. The language skills, reasoning ability, physical demands, and work environment described are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

JOB DESCRIPTION REVISION

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. This job description replaces all previous descriptions for this position.

An Equal Opportunity Employer

The Bay Club Company ("TBCC") provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence.