Facilities Maintenance Supervisor

Holiday Inn Club Vacations; Clarkesville (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in family travel seeks a dedicated Grounds Supervisor to lead maintenance and landscaping teams. In this dynamic role, you will ensure the upkeep of resort grounds and villas while fostering a culture of excellence and teamwork. The ideal candidate will possess strong leadership and communication skills, a commitment to guest satisfaction, and the ability to effectively manage maintenance operations. Join a company that values creativity and caring, and help us create memorable experiences for families. If you're passionate about service and leadership, this opportunity is perfect for you.

Benefits

Medical, Dental, Vision Insurance

Matching 401K

Employee Assistance Program

Paid Time Off

Travel Benefits

Tuition Reimbursement

Outstanding Company Culture

Qualifications

• Must be 18+ with a valid driver's license and 1 year of driving experience.
• Demonstrates dedication to guest satisfaction and professional appearance.

Responsibilities

• Supervise maintenance and landscape teams to ensure service quality.
• Identify and resolve maintenance issues for villas and grounds.

Skills

Leadership Skills

Communication Skills

Problem-Solving Skills

Organizational Skills

Judgment and Decision-Making Skills

Education

High School Diploma / GED

2 Years of Experience in a Leadership Role

Tools

Maintenance Machinery

Job description

Apple Mountain Resort
Clarkesville, GA 30523, USA

Description

COMPANY BENEFITS:

• Medical, Dental, Vision and Matching 401K
• EAP – Employee Assistance Program
• PTO - Paid Time Off
• Travel Benefits, Discounts & FREE Vacations through our ClubGo Program
• Tuition Reimbursement & Continuing Education Courses
• Outstanding Company Culture

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

This position will be responsible for assisting the Grounds Manager in leading a team of maintenance and landscape personnel to provide service to owners and guests in the upkeep and maintenance of resort grounds, villas and assets. This individual will participate in the training and supervision of their team. They will provide direct supervision of maintenance and landscape teams to assure proper response to requests for service including planned and preventative maintenance.

ESSENTIAL DUTIES AND TASKS:

• Supervise work assignments, response and problem resolution, provide technical support to all maintenance and grounds personnel.
• Direct and assist maintenance techs and groundskeepers with maintenance of buildings, vehicles, and keeping equipment in safe and operable condition.
• Follow and coach maintenance techs and groundskeepers in the adherence to guidelines set forth in the employee handbook and brand standards and make responsible decisions based upon these guidelines.
• Identify, troubleshoot, and resolve concerns related to the upkeep and maintenance of the villas, grounds and resort landscaping.
• Implement and facilitate skills training for assigned teams.
• Assist in controlling department budgetary expenditures.
• Perform any other duties deemed necessary by the Manager of Facilities Ops or General Manager.

QUALIFICATIONS:

• Must be at least 18 years of age with a valid driver’s license, and minimum of 1 year of driving experience.
• Must meet company required motor vehicle policy standards.
• Must be able to work weekends and holidays.
• Demonstrates a sincere dedication to provide an unsurpassed level of ownership and guest satisfaction.
• Demonstrates a professional appearance and pleasant personality.
• Demonstrates a high degree of judgment and decision-making skills.
• Ability to maintain a high level of accuracy and organization.
• Ability to read, write, and follow oral and written standard operating procedures.
• Ability to communicate effectively with guests and staff.
• Ability to operate all maintenance and grounds machinery.

EDUCATION and/or EXPERIENCE:

• High school diploma / GED
• Preferred 2 years of experience in a leadership role