Facilities & Maintenance Manager - Creative Ops Lead

Museum-of-Ice-Cream; Boston (MA); On-site; USD 78,000 - 95,000; Full time

Benefits offered by this job

Annual pinkball event

Unlimited ice cream

Competitive pay

Advancement within organization

16 free museum tickets per year

Job summary

Museum of Ice Cream is seeking a Facilities & Maintenance Manager to oversee all facility operations across the museum, mobile units, warehouses, and pop-ups. You will ensure safety, efficiency, and brand-aligned upkeep while leading a facilities team and supporting guest experiences.

Responsibilities include coordinating vendors, supervising maintenance, managing budgets, and preparing spaces for inspections. Strong CAD literacy and 2+ years of facilities experience are required.

Qualifications

• 2+ years of facilities experience in technical/engineering operations.
• Experience coordinating teams and contractors.
• Comfort with heavy equipment handling.
• Ability to read and collaborate on CAD/technical drawings.
• Strong written and verbal communication skills.

Responsibilities

• Identify, diagnose and address day-to-day maintenance repairs involving assets.
• Develop a plan for ongoing building management maintenance.
• Ensure compliance with health and safety laws.
• Provide daily reports with action plans.
• Manage vendor/contractor relationships and invoicing.
• Lead on floor supervision during installation periods.
• Support seasonal creative elements with Production team.
• Prepare space for monthly building inspections.

Skills

Facilities experience

Team coordination

CAD

Reading plans

Verbal & written communication

Tools

CAD

3D printing

Job description

Museum of Ice Cream is seeking a Facilities & Maintenance Manager to oversee all facility operations across the museum, mobile units, warehouses, and pop-ups. You will ensure safety, efficiency, and brand-aligned upkeep while leading a facilities team and supporting guest experiences.

Responsibilities include coordinating vendors, supervising maintenance, managing budgets, and preparing spaces for inspections. Strong CAD literacy and 2+ years of facilities experience are required.