Facilities Maintenance Dispatch & Work Order Coordinator

Capital Brand Group, LLC; California (MO); On-site; USD 39,000 - 45,000; Full time

Job summary

Capital Brand Group, LLC in San Diego, CA, is hiring two Production Control Clerks to support the CBP Building Maintenance & Operations contract, covering facilities across the San Diego and El Centro sectors.

Location: San Diego, CA — Project Management Office. Hours: Mon–Fri, 7:00 AM–4:00 PM. Pay rate: $30.47/hour. You will receive, classify, schedule, and track preventive maintenance actions and work orders through TRIRIGA/Maximo CMMS.

Qualifications

• High school diploma or GED required.
• 2+ years of experience in work order control, dispatch, maintenance scheduling, or production control.
• Proficiency with a CMMS; TRIRIGA, Maximo, or comparable.
• Strong Microsoft Office skills, particularly Excel and Outlook.
• Excellent organizational skills and the ability to manage shifting priorities in a fast‑paced environment.
• Ability to obtain and maintain a favorable CBP Background Investigation.

Responsibilities

• Receive and classify incoming service calls as Emergency, Urgent, or Routine, and dispatch the appropriate technician based on priority and proximity.
• Enter, update, and close work orders in TRIRIGA (the government CMMS), ensuring every required data field is complete: technician name, work performed, equipment/asset ID, parts used, time and date, BE/BU number, CBP verifier, and priority classification.
• Upload field work order tickets to TRIRIGA within five (5) working days of completion, including the signature of the CBP personnel who verified the work.
• Maintain the master preventive maintenance, inspection, and testing schedule for all contract locations.
• Build and distribute monthly technician schedules with geospatial routing for efficient travel between sites.
• Monitor vehicle geo-tracking to support rapid emergency dispatch.
• Track permits, certifications, and renewal dates within the CMMS.
• Coordinate subcontractor scheduling and site access.
• Provide estimating support for repair work orders, assisted by Service Managers and the Contract Manager.
• Support monthly work order reporting submitted with invoicing.

Skills

Organizational skills

Prioritization

Communication

Education

High school diploma or GED

Tools

TRIRIGA

Maximo

Excel

Outlook

Job description

Capital Brand Group, LLC in San Diego, CA, is hiring two Production Control Clerks to support the CBP Building Maintenance & Operations contract, covering facilities across the San Diego and El Centro sectors.

Location: San Diego, CA — Project Management Office. Hours: Mon–Fri, 7:00 AM–4:00 PM. Pay rate: $30.47/hour. You will receive, classify, schedule, and track preventive maintenance actions and work orders through TRIRIGA/Maximo CMMS.