Facilities Janitorial Operations Leader

Supreme Maintenance Organization; Winder (GA); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

Short Term Disability

Long Term Disability

401K/403b Plan

Job summary

Supreme Maintenance Organization in Winder, GA is seeking an experienced Janitorial Operations Manager to oversee account servicing, personnel management, and budget adherence at multiple locations. The role emphasizes customer satisfaction, retention, and effective supervision of cleaning staff.

You will manage timekeeping, hiring, training, and safety compliance, while maintaining strong client relations and ensuring high-quality service delivery.

Qualifications

• Experience managing service workers in janitorial or related industries at multiple locations.
• Strong customer service and relationship-building skills.
• Motivated, goal-oriented, and able to troubleshoot effectively.
• Able to manage budgets and meet customer retention goals.
• Experience hiring and training service personnel.
• Able to work independently and be accountable for goals.
• Seeks opportunities for advancement.

Responsibilities

• Assist with Open Position Requests with HR Manager.
• Interview and make hiring recommendations.
• Ensure correct timekeeping and daily corrections.
• Control labor and supply costs to meet budgets.
• Inspect accounts to ensure quality standards and retention.
• Visit customers regularly to maintain relationships and address concerns.
• Assist in training new cleaning personnel.
• Manage equipment, supplies, and keys at accounts.
• Direct project work or additional services at accounts.
• Take action on routine complaints and resolve issues.
• Ensure completion of all work orders.
• Evaluate and train personnel for performance and promotability.
• Develop and maintain employee relations and incentive programs.
• Assist in maintenance and scheduling at accounts.
• Maintain Hazardous Communication Program and safety duties.
• Perform other duties as assigned.

Skills

Management experience

Team supervision

Budget & cost control

Hiring and training

Customer relations

Problem-solving

Independent work

Goal orientation

Job description

Supreme Maintenance Organization in Winder, GA is seeking an experienced Janitorial Operations Manager to oversee account servicing, personnel management, and budget adherence at multiple locations. The role emphasizes customer satisfaction, retention, and effective supervision of cleaning staff.

You will manage timekeeping, hiring, training, and safety compliance, while maintaining strong client relations and ensuring high-quality service delivery.