Facilities Coordinator - Resident Services & Operations

National-Lutheran-Communities-; Rockville (MD); On-site; USD 34,440 - 45,460; Full time

Benefits offered by this job

Up to 5 weeks PTO

403(b) retirement plan

Medical, dental, and vision insurance

Employer-paid life and disability

Tuition reimbursement

Wellness initiatives

Discounted meals

Pet insurance

Job summary

The Village at Rockville is seeking a Facilities Coordinator to join the Facilities Department, delivering organized, responsive service in a fast-paced setting. You will manage WorxHub work orders, support Maintenance and Environmental Services, coordinate move-ins/move-outs, and assist with budgeting and reporting, while acting as a main contact for residents and vendors.

Requirements: high school diploma, two years in a similar role, WorxHub experience, and strong MS Office skills with

Qualifications

• High school diploma required; some college preferred.
• Minimum of two years in a similar role.
• Experience with WorxHub or similar facility management software.
• Strong Microsoft Office, organizational, and multitasking skills.
• Excellent communication and customer service abilities.
• Strong attention to detail, data entry, and reporting skills.

Responsibilities

• Manage and maintain the WorxHub work order system, ensuring requests are entered, assigned, tracked, and completed efficiently.
• Support Maintenance and Environmental Services teams by monitoring work order activity and generating reports.
• Provide administrative and operational support, including maintaining records, preparing reports, and managing department processes.
• Coordinate move-ins, move-outs, and unit renovations in partnership with internal teams and vendors.
• Serve as a key point of contact for residents, team members, and vendors, delivering professional and responsive service.
• Assist with department budgeting, reporting, and quality assurance initiatives.

Skills

Customer service

Organization

Multitasking

Education

High school diploma

Some college

Tools

WorxHub

Microsoft Office

Job description

The Village at Rockville is seeking a Facilities Coordinator to join the Facilities Department, delivering organized, responsive service in a fast-paced setting. You will manage WorxHub work orders, support Maintenance and Environmental Services, coordinate move-ins/move-outs, and assist with budgeting and reporting, while acting as a main contact for residents and vendors.

Requirements: high school diploma, two years in a similar role, WorxHub experience, and strong MS Office skills with