Facilities Coordinator

National Lutheran Communities & Services; Rockville (MD); On-site; USD 52,000 - 69,000; Full time

Benefits offered by this job

PTO 5 weeks

403(b) retirement plan

Medical, dental, vision insurance

Life and disability coverage

Professional development & tuition

Wellness programs

Discounted meals

Pet insurance

Job summary

National Lutheran Communities & Services is seeking a highly organized Facilities Coordinator to support daily operations of the Facilities Department at The Village at Rockville. This role emphasizes customer service, efficiency, and attention to detail in a fast-paced environment.

You will manage WorxHub, assist with budgeting and reports, coordinate move-ins/outs, and serve as the main contact for residents and vendors.

Qualifications

• High school diploma or equivalent; some college preferred.
• Minimum of two years of experience in a similar role.
• Experience with WorxHub or similar facility management software.
• Strong Microsoft Office, organizational, and multitasking skills.
• Excellent communication and customer service abilities.
• Strong attention to detail, data entry, and reporting skills.
• Ability to work independently and effectively in a fast-paced environment.

Responsibilities

• Manage and maintain the WorxHub work order system, ensuring requests are entered, assigned, tracked, and completed efficiently.
• Support Maintenance and Environmental Services teams by monitoring work order activity and generating reports.
• Provide administrative and operational support, including maintaining records, preparing reports, and managing department processes.
• Coordinate move-ins, move-outs, and unit renovations in partnership with internal teams and vendors.
• Serve as a key point of contact for residents, team members, and vendors, delivering professional and responsive service.
• Assist with department budgeting, reporting, and quality assurance initiatives.

Skills

Customer service

Communication

Multitasking

Organizational skills

Data entry

Reporting

Independent work

Microsoft Office

Education

High school diploma or equivalent

Tools

WorxHub

Job description

Facilities Coordinator - Be the Hub of Operations at The Village at Rockville!

Pay Range: $25.00 - $33.00 per hour (final offer based on your unique skills, experience, and professional background)

The Village at Rockville is currently in search of a highly organized and service-oriented Facilities Coordinator to enhance the daily operations of our Facilities Department. This position is ideally suited for an individual who excels in a fast-paced environment, enjoys managing multiple priorities, and is committed to providing exceptional customer service.

What You'll Do:

• Manage and maintain the WorxHub work order system, ensuring requests are entered, assigned, tracked, and completed efficiently.
• Support Maintenance and Environmental Services teams by monitoring work order activity and generating reports.
• Provide administrative and operational support, including maintaining records, preparing reports, and managing department processes.
• Coordinate move-ins, move-outs, and unit renovations in partnership with internal teams and vendors.
• Serve as a key point of contact for residents, team members, and vendors, delivering professional and responsive service.
• Assist with department budgeting, reporting, and quality assurance initiatives.

What You'll Bring:

• High school diploma or equivalent required; some college preferred.
• Minimum of two years of experience in a similar role.
• Experience with WorxHub or similar facility management software.
• Strong Microsoft Office, organizational, and multitasking skills.
• Excellent communication and customer service abilities.
• Strong attention to detail, data entry, and reporting skills.
• Ability to work independently and effectively in a fast-paced environment.

As part of National Lutheran Communities and Services, we offer great PERKS and BENEFITS to promote a better quality of life for our team members.

• Up to5 weeks of PTO in your first year
• 403(b) retirement plan with employer matching
• Comprehensive medical, dental, and vision insurance
• Employer-paid life and disability coverage
• Professional development andtuition reimbursement
• Recognition programs, wellness initiatives, and discounted meals
• Pet insurance and additional holistic benefits

Keep Our Community Running Smoothly While Making a Difference Every Day!

We value diversity and are committed to fostering an inclusive, respectful workplace. National Lutheran Communities & Services is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, Veteran status, or any other status protected by applicable law.

Please note that demographic information is collected solely in aggregate for reporting and compliance purposes. This information is not associated with your individual application and does not influence hiring decisions in any way.