Facilities Coordinator: Hands-On Ops & Safety Lead

The Fedcap Group; New York (NY); On-site; USD 60,000 - 75,000; Full time

Job summary

The Fedcap Group is seeking a Facilities Coordinator to support daily maintenance, safety, and facility functionality. You will manage the facilities work order system, conduct inspections, coordinate moves, and work with vendors to ensure high-quality, timely service.

Join a hands-on role with a focus on safety, performance, and exceptional customer service in a dynamic, mission-driven nonprofit environment.

Qualifications

• Associate degree or equivalent facilities/maintenance/office management
• Experience using a facilities ticketing/work order management system preferred
• Strong customer service, communication, organization, and problem-solving skills
• Ability to perform hands-on operational work, including walking facilities, lifting up to 50 pounds
• Experience with Microsoft Office; Oracle experience is a plus

Responsibilities

• Manage Facilities Ticketing & Work Order System: receive, prioritize, assign, monitor, and close work orders.
• Conduct daily building walkthroughs and inspections; support office moves and room setups.
• Coordinate vendors and contractors; ensure safety compliance and timely completion.
• Support safety programs: deputy fire warden duties and drills.
• Provide responsive service to internal stakeholders and maintain professional communication.

Skills

Customer service

Communication

Organization

Problem solving

Hands-on work

Education

Associate degree or equivalent

Tools

Microsoft Office

Oracle

Facilities ticketing system

Job description

The Fedcap Group is seeking a Facilities Coordinator to support daily maintenance, safety, and facility functionality. You will manage the facilities work order system, conduct inspections, coordinate moves, and work with vendors to ensure high-quality, timely service.

Join a hands-on role with a focus on safety, performance, and exceptional customer service in a dynamic, mission-driven nonprofit environment.