Facilities Coordinator

Jones Lang LaSalle Incorporated; Washington (District of Columbia); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

401(k) plan with matching company

Medical, Dental & Vision coverage

Paid parental leave

Paid time off

Daily Pay

Job summary

Jones Lang LaSalle Incorporated is seeking an experienced Facilities Coordinator to manage the day-to-day operations of a high-volume loading dock serving a major transportation facility. You will schedule deliveries, assign docks, and ensure secure, compliant access for drivers, vendors and contractors using modern scheduling and access-control platforms.

You will monitor activity, resolve exceptions, and collaborate with tenants, carriers and security teams to optimize efficiency and safety.

Qualifications

• 5+ years of experience in facilities operations, logistics, transportation, or similar environments.
• Experience using scheduling, access-control, visitor management, or related operational tech.
• Strong organizational skills to manage multiple activities.
• Ability to make independent decisions and manage exceptions.

Responsibilities

• Manage daily loading dock operations including schedules, dock assignments, vehicle staging and departures.
• Use scheduling and logistics tech to manage appointments, deliveries, vendors, contractors and vehicle activity.
• Maintain real‑time visibility of expected arrivals, destinations and departures.
• Verify drivers, vehicles, vendors, contractors and deliveries before granting dock access.
• Coordinate with tenants, vendors, carriers, security, and facility staff.
• Track metrics like delivery volume and scheduling compliance.

Skills

Facilities operations

Logistics management

Scheduling technology

Access control

Vendor coordination

Communication

Tools

Microsoft Office

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Facilities Coordinator JLL

What this job involves:

JLL is seeking an experienced Facilities Coordinator to manage the day-to-day operations, scheduling, access, and logistics of a high-volume loading dock serving a major transportation facility. This is a hands‑on operational role responsible for ensuring that every vehicle, driver, vendor, contractor, and delivery entering the loading dock is expected, scheduled, authorized, properly routed, and safely managed. The successful candidate will combine strong facilities and operational judgment with practical logistics experience, along with comfort using technology to manage scheduling, access, communications, and daily dock activity. This role is critical to maintaining a secure, efficient, and well‑organized loading dock environment that supports the broader facility’s operations.

What your day‑to‑day will look like:

• Manage daily loading dock operations, including delivery schedules, dock assignments, vehicle staging, arrival sequencing, and departures
• Use scheduling and logistics technology to manage appointments, deliveries, vendors, contractors, and vehicle activity
• Maintain real‑time visibility into what is expected, what has arrived, where it is going, and when it has departed
• Verify drivers, vehicles, vendors, contractors, and deliveries before granting access to restricted dock and service areas
• Manage exceptions, including early or late arrivals, unscheduled vehicles, access issues, and changes to scheduled activity
• Coordinate with tenants, vendors, carriers, contractors, facilities personnel, security teams, and station operations
• Maintain accurate operational, delivery, incident, and exception records, and monitor metrics such as delivery volume, dwell time, and scheduling compliance
• Coordinate with contracted security personnel assigned to loading dock and vehicle‑access operations.
• Identify bottlenecks, security vulnerabilities, and opportunities to improve both security and operational efficiency.
• Comfortable with technology and capable of managing operations through technology, including:
  • Loading dock and delivery scheduling platforms
  • Visitor, vendor, contractor, and vehicle management systems
  • Physical access‑control and credentialing systems
  • Video surveillance and security‑management platforms
  • Mobile applications, QR codes, digital credentials, and electronic check‑in
  • Operational dashboards and reporting systems
  • Microsoft Office and related business applications

Required Qualifications:

• 5+ years of experience in facilities operations, logistics, transportation, critical infrastructure, or a comparable environment
• Demonstrated experience using scheduling, access‑control, visitor management, or similar operational technology
• Strong organizational skills with the ability to manage multiple simultaneous activities
• Ability to make sound decisions independently and appropriately manage exceptions
• Strong written and verbal communication skills
• Valid Driver's License
• Proficiency with Microsoft Office and related business applications
• Ability to work effectively with facility management, tenants, contractors, delivery companies, and relevant personnel

Preferred Qualifications:

• Prior supervisory or management experience
• Experience with loading docks, vehicle checkpoints, transportation facilities, or controlled‑access environments
• Working knowledge of physical access control, incident management, and operational risk principles
• Experience developing or enforcing standard operating procedures (SOPs) for scheduling, access, and exception management
• Familiarity with digital credentialing tools, QR codes, mobile check‑in systems, or operational dashboards
• Ability to quickly learn and train others on new operational systems

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position: 80,000.00 – 100,000.00 USD per year

Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location: On-site –Washington, DC

Personalized benefits that support personal well‑being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.

JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job‑related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.