Assistant Facilities Manager

Jones Lang LaSalle Incorporated; Philadelphia (Philadelphia County); Hybrid; USD 66,000 - 75,000; Full time

Benefits offered by this job

401(k) plan with company match

Medical, Dental & Vision care

Paid parental leave

Paid Time Off & Holidays

Daily Pay

Job summary

Jones Lang LaSalle (JLL) is seeking an Associate Facilities Manager to serve as the operational backbone of our facilities management technology ecosystem. This role blends CMMS administration with strategic facilities support to ensure data integrity, analytics, and efficient service delivery across client portfolios.

You will manage the Corrigo system, generate performance reports, and act as the SME for your portfolio, coordinating maintenance activities and optimizing processes with facility

Qualifications

• 3+ years of experience in Facilities management.
• Minimum 5 years managing CMMS/work order applications with analytics experience.
• Undergraduate degree or equivalent in facilities management, operations, or related field.
• Highly proficient in MS Office Suite with advanced Excel for data analytics, manipulation, and reporting.
• Strong data-driven skills and comfort with technology systems.
• Excellent written and verbal communication with customer service focus.
• Strong organizational abilities and ability to multitask and work independently.
• Proven track record maintaining system and data integrity per client standards.

Responsibilities

• Administer and optimize the Corrigo work order system, ensuring data integrity and system capability.
• Produce monthly, quarterly, annual, and ad-hoc reports on work order activity, maintenance, SLAs, labor, project status, incidents.
• Be the Subject Matter Expert for the portfolio; troubleshoot and train users on CMMS features.

Skills

Facilities management

CMMS/data analytics

Advanced Excel

Data-driven decision making

Communication

Organization

Independent work

Education

Undergraduate degree or equivalent in facilities/operations

Tools

Corrigo CMMS

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Associate Facilities Manager – JLL

What this job involves

As an Associate Facilities Manager on our Performance team, you'll serve as the operational backbone of our facilities management technology ecosystem. This role combines systems administration expertise with strategic facilities support, focusing on computerized maintenance management systems (CMMS) and facility service request processes. You'll be instrumental in ensuring seamless operations across client portfolios by maintaining system integrity, generating critical performance analytics, and enabling teams to deliver exceptional facility services. Your work directly impacts operational efficiency, client satisfaction, and JLL's ability to provide data-driven facility management solutions.

What your day-to-day will look like

• Administer and optimize the JLL Corrigo work order system, ensuring data integrity, proper configuration, and maximum system capability to meet internal and client objectives
• Produce monthly, quarterly, annual, and ad-hoc reports analyzing work order activity, scheduled maintenance, service level compliance, labor metrics, project status, and incident trends
• Serve as the Subject Matter Expert for your assigned portfolio, resolving CMMS-related questions, troubleshooting support issues, and training new and existing users on system features and best practices
• Plan, schedule, and coordinate frequency-based maintenance activities using industry and client best practices, collaborating with Facility Managers to achieve tactical goals and objectives
• Develop and deploy inspection, assessment, and audit forms while maintaining comprehensive system documentation, creating new materials as needed and updating existing resources
• Manage the MRO parts ordering process for assigned teams, optimize preventive maintenance auto-ordering capabilities, and collect data to enhance maintenance programs
• Interface with vendors, call center operations, and facilities staff to ensure seamless work execution with minimal client disruption, while coaching vendors on Corrigo system utilization

Required Qualifications

• 3+ years of experience in Facilities management
• Minimum 5 years of experience managing CMMS/work order applications with demonstrated expertise in performance analytics and data analytics
• Undergraduate degree or equivalent experience in facilities management, operations, or related field
• Highly proficient in MS Office Suite with advanced Excel skills for data analytics, manipulation, and reporting
• Demonstrated process orientation with strong data-driven skill sets and superior aptitude for technology systems
• Exceptional written and verbal communication skills with proven ability to provide outstanding customer service and collaborative support
• Strong organizational abilities with capacity to multitask, plan work under time constraints, and operate independently without direct supervision
• Proven track record maintaining system and data integrity while complying with client standards, specifications, and best practices

Preferred Qualifications

• Experience with JLL Next Generation Maintenance systems and processes
• Proficiency in SmartSheet, MS SharePoint, and data visualization tools for enhanced reporting capabilities
• Background in physical inventory management and MRO supply chain coordination
• Experience developing and configuring system notification messages, print formats, and communication mechanisms
• Familiarity with call center operations and escalation management processes
• Knowledge of the Corrigo Data Governance Process and OVID user provisioning systems
• Experience training diverse audiences including account teams, client staff, and vendor partners

Location: Remote Shift: 08 Hour Day - 1st Shift/Morning Shift (United States of America). This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Location: Remote –Philadelphia, PA

Expected compensation for this position

66,400.00 – 75,000.00 USD per year. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Personalized benefits that support personal well-being and growth

Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information.

If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties.

A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise.

Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.