Facilities Coordinator

Jones Lang LaSalle Incorporated; Washington (District of Columbia); On-site; USD 55,000 - 72,000; Full time

Benefits offered by this job

401(k) plan with matching

Medical, Dental & Vision

Paid parental leave at 100%

Paid Time Off

Daily Pay

Job summary

Jones Lang LaSalle Incorporated (JLL) is seeking a Facilities Coordinator to support a high-performance office environment in Washington, DC. You will manage daily site operations, handle work orders, and coordinate vendors while ensuring safety and organization.

The role emphasizes strong customer service, clear communication, and proactive problem-solving to maintain service quality and client satisfaction. This on-site position offers a standard daytime schedule with potential overtime.

Qualifications

• Prior experience in facilities, property management, hospitality, or a related service-oriented field.
• Strong customer service experience with a focus on delivering high-quality service and meeting client expectations.
• Excellent communication skills in a fast-paced environment.
• Ability to lift up to 25 lbs to support office setups, moves, and daily operations.
• Proactive problem-solving with teamwork and accountability.

Responsibilities

• Conduct daily walkthroughs and site inspections to maintain a clean, safe, and fully operational office.
• Respond to work orders, manage repairs and maintenance, and track progress to KPI targets.
• Serve as the primary contact for site amenities, reception, mail, equipment, and visitor coordination.
• Coordinate on-site events, meetings, conferencing facilities, and office moves/reconfigurations.
• Provide direction to vendors, facilities staff, and service providers for seamless execution.
• Update site records, emergency plans, and safety protocols to ensure compliance.

Skills

Facilities experience

Customer service

Communication skills

Lifts 25 lbs

Problem-solving

Job description

Facilities Coordinator – JLL

As a Facilities Coordinator at JLL, you will play a critical role in supporting a collaborative, high-performance work environment. In this role, you will act as the primary point of contact for daily site operations, ensuring our client's office environment is clean, organized, safe, and running seamlessly. By managing work orders, coordinating vendors, and delivering exceptional service that meets or exceeds Key Performance Indicators (KPIs), you will directly contribute to JLL’s business success and foster outstanding client relationships.

What your day-to-day will look like:

• Conduct daily walkthroughs and site inspections to ensure a clean, organized, safe, and fully operational office environment.
• Respond promptly to work orders, managing and tracking repairs, maintenance, and minor works to completion while maintaining KPI compliance.
• Act as the primary point of contact for site amenities and office operations, supporting reception, mail services, equipment maintenance, and visitor coordination.
• Coordinate and support on-site events, meetings, conference facilities, and office moves or reconfigurations.
• Provide direction, information, and support to vendors, facilities staff, and service providers to ensure seamless execution of work with minimal disruption.
• Update and maintain accurate site records, emergency response plans, and safety protocols to ensure compliance and readiness.

Required Qualifications:

• Prior experience in facilities, property management, hospitality, or a related service-oriented field.
• Strong customer service experience with a focus on delivering high-quality service and meeting client expectations.
• Excellent communication skills with the ability to effectively multi-task in a fast-paced environment.
• Ability to lift up to 25 lbs to support office setups, moves, and daily operations.
• Proactive problem-solving skills with a strong dedication to teamwork, cooperation, and personal success.

Preferred Qualifications:

• Experience with vendor management or coordinating specialized services.
• Hands-on experience coordinating events and setting up meeting/conference facilities.
• Knowledge of local occupational health and safety (EHS) requirements and guidelines.
• Understanding of basic technical aspects of commercial properties, such as HVAC, chiller systems, fire protection, and mechanical/electrical systems.
• Familiarity with maintaining site documentation, records, and assisting with vendor procurement.

Location:

Washington, DC (25 Massachusetts Ave NW, Washington, DC 20001)

On-site –Washington, DC

Work Shift:

Monday - Friday, 8:00 AM - 5:00 PM (with overtime opportunities)

Salary/Compensation:

$54,800.00 - $72,160.00

Estimated Compensation:

Estimated compensation for this position: 54,800.00 – 72,120.00 USD per year

Visa Sponsorship:

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Benefits and Perks:

Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Privacy Notice:

JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.

Equal Employment Opportunity:

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Company Overview:

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.