Facilities Coordinator

Erickson Senior Living; Catonsville (MD); On-site; Full time

Job summary

A leading company in senior living is seeking a Facilities Coordinator to manage daily activities and ensure resident satisfaction at its Catonsville community. The ideal candidate will have experience in facilities management and strong communication skills, along with opportunities for professional growth and benefits including medical coverage and a 401k match.

Benefits

401k match

Medical, dental and vision packages

PTO Plans

Discounts on food and drinks

Personal health coaching

Qualifications

• 3 years of experience in an office or facilities management environment required.
• Strong verbal and written communication skills.
• Valid driver’s license and customer service experience preferred.

Responsibilities

• Coordinate activities for designated neighborhoods and address daily resident needs.
• Investigate complaints and oversee work of outside contractors.
• Audit facilities and coordinate repairs.

Skills

Customer service

Communication

Problem Solving

Tools

Computerized Maintenance Management Systems (CMMS)

Microsoft Office

Job description

Join to apply for the Facilities Coordinator role at Erickson Senior Living

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Join to apply for the Facilities Coordinator role at Erickson Senior Living

Location:

Charlestown by Erickson Senior Living

Join our team as a Facilities Coordinator, where you'll address residents' daily needs, coordinate activities for designated neighborhoods, and serve as a liaison between the General Services Department, residents, and staff.

What We Offer

• A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!
  
  

Compensation: commensurate with experience, range $25.00- $32.00.

How You Will Make An Impact

• Communicate with new residents to explain the operation of each department within General Services
• Investigate complaints, suggestions, and occurrences
• Select and oversee the work of outside contractors for projects.
• Audit all facilities for proper maintenance, repair, and cleanliness; coordinates needed repairs with the appropriate department(s)
• Conduct surveys on services recently performed for residents and other departments
• Coordinate re-occupancies of units in assigned neighborhoods
  
  

What You Will Need

• Minimum of 3 years of experience in an office environment or within a department with responsibility for facilities management
• Valid driver’s license
• Working knowledge of building systems
• Ability to assess resident or other complaints and resolve disputes in a friendly and professional manner
• Customer service experience preferred
• Strong verbal and written communication skills.
• Computer experience in Microsoft Office
• Experience with Computerized Maintenance Management Systems (CMMS)
  
  

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Charlestown is a beautiful 110-acre continuing care retirement community located in Catonsville, Maryland, a suburb of Baltimore. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Charlestown is dedicated to fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitals and Health Care

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