Business Development Manager

UG2; Washington (District of Columbia); On-site; USD 85,000 - 120,000; Full time

Job summary

UG2 in Washington, DC seeks a results-driven Business Development Manager to drive new business growth in the facilities management sector and expand the client base in the Mid-Atlantic and beyond. You will identify opportunities, lead proposals, close deals, and align services with client needs, while coordinating with operations to ensure service delivery.

The ideal candidate has 3–5 years in business development or sales in facilities management, strong CRM, and excellent communication and

Qualifications

• Bachelor's degree or higher in business-related field; Master's preferred.
• 3–5 years in business development or sales in facilities management, property management, or construction.
• Strong sales, negotiation, and client-relations capabilities.

Responsibilities

• Identify new business opportunities across commercial, residential, and industrial sectors.
• Manage client relationships and ensure high satisfaction levels.
• Develop and execute sales strategies to meet growth targets.
• Lead proposals, RFP responses, and contract negotiations.
• Coordinate with operations to align services with client needs and timelines.
• Provide market insights and report pipeline status to leadership.
• Attend industry events to build partnerships and expand the client base.

Skills

Sales

Negotiation

Communication

Presentation

Project management

CRM software

Microsoft Office

Education

Bachelor's degree in Business Administration, Sales, Marketing, or relevant industry experience

Master's degree or relevant certifications (IFMA, BIFM) a plus

Tools

CRM software

Microsoft Office Suite

Job description

We are seeking a highly motivated and results-driven Business Development Manager to join our dynamic team in the facilities management services industry. This individual will be responsible for driving new business growth, identifying new market opportunities, and expanding our client base in the Mid-Atlantic and beyond. The ideal candidate will have a strong background in sales, strategic planning, and facilities management services, with a proven track record in business development.

Key Responsibilities

• Identify New Business Opportunities: Research and identify potential clients, including commercial, residential, and industrial sectors, and generate leads to expand the company's customer base.
• Client Relationship Management: Build and maintain strong, long-lasting relationships with key clients, understanding their needs, and ensuring high levels of customer satisfaction.
• Sales Strategy Development: Develop and implement comprehensive sales strategies to achieve business growth targets, including market research, competitor analysis, and targeting new client segments.
• Proposal Management: Lead the preparation of proposals, presentations, and responses to RFPs (Requests for Proposals) while ensuring all client requirements are met.
• Negotiation & Closing Sales: Conduct meetings with potential clients, negotiate contracts, and close deals, ensuring profitable and sustainable business relationships.
• Collaborate with Operations Team: Work closely with the operations team to ensure that services offered are in line with client expectations, project timelines, and quality standards.
• Market Intelligence & Trends: Stay updated with the latest trends in facilities management services and market dynamics to better advise clients and refine the company's service offerings.
• Performance Reporting: Regularly report on business development activities, revenue forecasts, and pipeline status to senior management.
• Networking & Partnerships: Attend industry conferences, trade shows, and networking events to represent the company and develop strategic partnerships.

Qualifications

• Education: Bachelor's degree in Business Administration, Sales, Marketing, or relevant industry experience. A Master's degree or relevant industry certifications (e.g., IFMA, BIFM) is a plus.
• Experience: Minimum of 3-5 years of business development or sales experience in the facilities management, property management, or construction industry.
• Skills:
  • Strong sales and negotiation skills with a proven ability to close deals.
  • Excellent communication, interpersonal, and presentation skills.
  • Ability to manage multiple projects and priorities simultaneously.
  • In-depth understanding of facilities management services, including cleaning, maintenance, security, and HVAC services.
  • Proficiency with CRM software and Microsoft Office Suite.
• Attributes:
  • Self-motivated with a high level of initiative.
  • Ability to work independently and within a team environment.
  • Strong organizational and time-management skills.
  • Customer-focused with a keen eye for detail.

About UG2

At UG2, a leader in facility services, we are committed to innovation, excellence, and client satisfaction. We are committed to developing the strongest customer relationships and the highest service delivery benchmarks in the marketplace.

Founded in 2012, UG2 is privately held and headquartered in Boston, Massachusetts. We also have regional offices in Chicago, Washington, D.C., New York City, West Palm Beach, Los Angeles, Sunnyvale, and Dallas.