Facilities Coordinator

Velotic Software

Boston (MA)

On-site

USD 85,000 - 100,000

Full time

9 days ago

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Benefits offered by this job

Discretionary Time Off (DTO)

Parental leave

Employee Assistance Program (EAP)

401(k) with employer match

HSA with company contribution

Life and AD&D (2x salary)

Job summary

Velotic Software, a fast-growing independent software company focused on industrial operations, is hiring a Facilities Coordinator for its Boston, MA headquarters with responsibility for facilities operations, maintenance, vendor relations, and cross-site project coordination.

In this role you will oversee day-to-day operations at the Boston and Foxboro offices, manage service providers, ensure safety and brand standards, and partner with procurement to align contracts and SLAs across sites

Qualifications

3+ years of facilities coordination, office operations, property management, or related field.
Demonstrated ability to manage multiple vendors and concurrent projects in a fast-paced environment.

Responsibilities

Serve as central intake point for facility operations and maintenance requests across Velotic's global portfolio.
Oversee day-to-day facility operations for Boston HQ and Foxboro office, ensuring cleanliness, safety, space readiness, and brand standards.
Schedule and supervise routine maintenance, inspections, repairs, and cleaning services.
Support onsite office managers and executives with facility-related requests and vendor support.
Conduct site visits to assess facility conditions and identify issues.
Liaise with landlords for maintenance, services, lease compliance, and projects.
Source, vet, onboard, and manage service providers (cleaning, HVAC, electrical, plumbing, contractors, security).
Assist Procurement with vendor setup, contracts, and compliance; evaluate bids and track SLAs.
Manage multi-site facility projects with timelines, budgets, and stakeholder updates.
Maintain documentation for contracts, maintenance logs, incident records, and status reports.
Support space planning, office setup, and move coordination as the company grows.

Skills

Facilities coordination

Office operations

Vendor management

Project coordination

Travel flexibility

MS Office 365

Time zone communication

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

IWMS/Lease Administration

CMMS platforms

Job description

Velotic is a newly-formed independent software company with a pure-play focus on industrial operations. We unite two category-defining portfolios -- ThingWorx and Kepware (formerly part of PTC) and Proficy (formerly part of GE Vernova) -- to transform industrial manufacturing, at scale. With $350M in annual revenue, a global footprint across a range of industries, a legacy customer base, and our intelligent data connectivity systems and AI solutions, we are one of the world's largest independent software companies focused on industrial operations -- here to power the future of manufacturing.

OUR MISSION

Enabling the world's industrial producers to do the right things right—across every shift, every plant, every day. We help manufacturers prosper by equipping them with software-defined, data-driven production systems that elevate quality, accelerate cycle times, improve resilience, and enable sustainable profit growth.

WHY THIS IS A ONCE-IN-A-CAREER OPPORTUNITY

Lead in a market undergoing significant disruption and growth from cloud migration to edge intelligence to AI-powered industrial automation.
Join a culture defined by ambition, authenticity, speed, teamwork, and the belief that manufacturing can meaningfully improve the world.
Competitive benefits, compensation and long-term impact on how the world’s industrial companies operate, automate, and innovate.

ROLE SUMMARY

Under the leadership of the CFO, we are hiring a Facilities Coordinator to support Velotic's global office portfolio, anchored by our Boston, MA headquarters. This role is critical to ensuring safe, professional, and well-run office environments for employees, office managers, and leadership worldwide, and will be responsible for facilities operations & maintenance, landlord and vendor relations, and cross-site project coordination.

KEY RESPONSIBILITIES

Facilities Operations & Maintenance

Serve as the central intake point for all facility operations and maintenance requests across Velotic's global office portfolio, ensuring each issue is triaged, assigned, tracked, and resolved in a timely manner
Oversee day-to-day facility operations for the Boston, MA headquarters and Foxboro, MA office, including cleanliness, safety compliance, space readiness, and brand standards
Schedule and supervise routine and preventive maintenance, inspections, repairs, and cleaning services across all locations
Support onsite office managers, administrators, and executive assistants globally with facility-related requests, coordinating local vendor support where needed
Conduct periodic site visits to Foxboro and other Velotic offices to assess facility conditions and proactively identify issues

Landlord & Property Relations

Act as Velotic's primary liaison with the Boston, MA and Foxboro landlords on all facility-related matters, including maintenance coordination, building services, lease compliance, and ad hoc operational requests
Maintain strong, professional relationships with property management teams to facilitate prompt resolution of issues and proactive communication on building changes or projects
Document and track all landlord communications, open items, and commitments to ensure accountability and timely follow-up
Source, vet, onboard, and manage a diverse portfolio of service providers including cleaning services, HVAC, electrical, plumbing, general contractors, security, and office services vendors
Partner with the Procurement team to manage new and existing vendor setup, contract documentation, and compliance requirements
Assist in evaluating competitive bids, negotiating service agreements, and establishing performance benchmarks; maintain comprehensive vendor records and track service delivery against agreed SLAs
Ensure vendor performance meets Velotic's operational standards and leadership expectations; manage escalations and drive accountability

Project Coordination & Documentation

Manage multiple concurrent facility projects across different geographies, maintaining organized tracking of tasks, timelines, budgets, and stakeholder communications
Maintain structured documentation for all facility operations including vendor contracts, maintenance logs, inspection reports, incident records, and project status updates
Support space planning, office setup, and move coordination activities as the company grows and evolves
Handle ad hoc facilities requests from leadership and employees with a high degree of professionalism and urgency

REQUIRED QUALIFICATIONS

3+ years of experience in facilities coordination, office operations, property management, or a closely related field
Demonstrated ability to manage multiple vendors and concurrent projects simultaneously in a fast-paced, high-growth environment
Exceptional organizational skills and follow-through; comfortable managing continuous, multi-party communication cycles across time zones
Strong customer service orientation with the ability to engage employees, vendors, and landlords professionally and effectively
High attention to detail with the ability to maintain structured documentation and hold vendors accountable to commitments
Comfortable with potential travel to office locations for site visits and project oversight
Proficiency with productivity tools (Microsoft Office 365, project tracking platforms, ticketing or facilities management systems)

PREFERRED QUALIFICATIONS

Experience supporting a global or multi-site office portfolio
Background working within a PE-backed, high-growth, or technology company environment
Familiarity with IWMS/Lease Administration or CMMS platforms
Experience partnering with Procurement on vendor sourcing and contract management processes
Working knowledge of commercial lease administration and landlord relations

Education & Experience

High school diploma or equivalent required; Bachelor's degree or equivalent experience preferred
3+ years of relevant experience in facilities coordination, office operations, or property management

WORK ENVIRONMENT

On-Site, Boston, MA (primary), with support responsibilities extending to national and international office sites
Periodic domestic travel to regional and international office locations, as needed for site visits and project oversight

Additional Information

Why Join Velotic

Velotic is uniquely positioned at the intersection of industrial operations, advanced connectivity, and AI. Joining now means you can help shape:

Culture & Growth