Facilities Cleaning Operations Leader

Bluechip Pros; Cleveland, Northern (OH, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Blue Chip Pros seeks an Area/Account Manager to lead cleaning operations across assigned buildings in the Cleveland area. You will oversee daily staff performance, enforce safety and quality standards, manage budgets, and drive new business opportunities while maintaining client satisfaction.

You will collaborate with HR and senior leaders to schedule work, coordinate training, monitor timekeeping systems, and ensure compliance with company policies.

Qualifications

Responsibilities

• Monitor the daily performance of staff to ensure the team is meeting/exceeding client expectations.
• Communicate consistently with direct reports to resolve concerns in a timely manner.
• Ensure direct reports and clients have functional location schedules two weeks in advance.
• Enforce proper uniform attire for all employees daily.
• Establish schedules, work goals and methods for providing cleaning services; identify resource needs; review needs with appropriate management staff; allocate resources accordingly utilizing staff input.
• Partner with HR to handle employee issues.
• Identify high performers for potential leadership opportunities.

Job description

Blue Chip Pros seeks an Area/Account Manager to lead cleaning operations across assigned buildings in the Cleveland area. You will oversee daily staff performance, enforce safety and quality standards, manage budgets, and drive new business opportunities while maintaining client satisfaction.

You will collaborate with HR and senior leaders to schedule work, coordinate training, monitor timekeeping systems, and ensure compliance with company policies.