Facilities Cleaning Lead — On-site (Gov & Defense)

CBRE Government & Defense Services; Rockford (IL); On-site; USD 20,000 - 29,000; Full time

Job summary

CBRE Government & Defense Services seeks a Commercial Cleaning Lead to supervise cleaners, coordinate daily activities, schedule trainings, and liaise with clients to maintain a clean, safe building environment. You will ensure equipment readiness, order supplies, and enforce standardized processes aligned with company standards.

The role requires at least a high school diploma, 2+ years in related facilities work, and a proactive, detail-oriented team leader who can handle complaints and drive

Qualifications

• Minimum of 2 years of job-related experience.
• High School Diploma or equivalent required.
• Experience in facilities, maintenance, custodial, or similar field preferred.
• Any relevant certifications in maintenance, safety, or facilities operations are a plus.

Responsibilities

• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks and cross-train staff.
• Schedule daily staff meetings and required in-service training sessions.
• Check cleaning equipment condition. Order cleaning supplies as needed. Ensure supplies are in a safe, secure area always.
• Coordinate and liaise with clients and employees. Handle complaints and feedback.
• Inform the team of requests and confirm completion. Inspect work done by cleaners and submit daily cleanliness reports.
• Initiate regular training on procedures for the use of chemical cleaners.
• Ensure standardized cleaning process meets company standards.
• Provide daily cleaning support to private areas of the building designated as needed.
• Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
• May establish new techniques to ensure the team is able to meet its objectives.
• Has a direct impact on team objectives as well as the objectives of related teams.
• Ensure personal and team outcomes have a positive impact on customer objectives.
• Lead by example and model behaviors that are consistent with CBRE-GDS values

Skills

2+ years experience

Physically able to lift up to 50 lbs

Follow established routines

Verbal and written communication

Organizational skills

Education

High School Diploma or equivalent

Job description

CBRE Government & Defense Services seeks a Commercial Cleaning Lead to supervise cleaners, coordinate daily activities, schedule trainings, and liaise with clients to maintain a clean, safe building environment. You will ensure equipment readiness, order supplies, and enforce standardized processes aligned with company standards.

The role requires at least a high school diploma, 2+ years in related facilities work, and a proactive, detail-oriented team leader who can handle complaints and drive