Facilities Cleaning & Customer Service Specialist

SBM Management Services, LP; West Point (PA); On-site; USD 23,000 - 25,000; Full time

Job summary

SBM Management Services, LP is seeking a Customer Service Representative to perform janitorial duties and maintain cleanliness across assigned areas. The role requires operating cleaning equipment and coordinating with supervisors to ensure safety and efficiency.

The position emphasizes professional communication, adherence to safety rules, and the ability to respond to supervision. Some locations may require driving to different sites and shift coverage as needed.

Qualifications

• No specific education requirement; 3–6 months training or experience preferred; or equivalent combination of education and experience.

Responsibilities

• Perform janitorial duties
• Operate motorized cleaning equipment
• Maintain daily upkeep of assigned area
• Report incidents and hazardous conditions to supervisor
• Comply with safety rules, policies, and procedures
• Perform work assignments in a team with other employees
• Follow all protocols, company procedures, policies, and rules
• Take direction and respond to supervision
• Present a professional appearance and conduct
• Understand customer service and satisfaction
• The ability to drive to various work locations may be necessary to perform the essential functions of this position

Skills

Verbal communication

Written communication

Bilingual a plus

Reading instructions

Tools

Cleaning equipment

Job description

SBM Management Services, LP is seeking a Customer Service Representative to perform janitorial duties and maintain cleanliness across assigned areas. The role requires operating cleaning equipment and coordinating with supervisors to ensure safety and efficiency.

The position emphasizes professional communication, adherence to safety rules, and the ability to respond to supervision. Some locations may require driving to different sites and shift coverage as needed.