Facilities Attendant/Houseman (Courtyard by Marriott-Lincoln, NE)

Woodbury Corporation; Lincoln (NE); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Facilities Attendant/Houseman to ensure guest satisfaction through effective cleaning and maintenance of hotel areas. This role involves managing inventory, assisting guests, and maintaining safety protocols. Ideal candidates will be dependable, organized, and capable of working in a fast-paced environment. Join a team dedicated to providing a welcoming atmosphere and ensuring the highest standards of cleanliness and service. If you thrive in a dynamic setting and are passionate about guest services, this opportunity is perfect for you.

Qualifications

• Dependable and reliable with good organization skills.
• Ability to work independently and in a fast-paced environment.

Responsibilities

• Perform daily cleaning of public and back-of-house areas.
• Provide information and assistance to guests regarding hotel amenities.
• Recognize and address safety hazards and security issues.

Skills

Guest Services

Cleaning and Maintenance

Safety Awareness

Time Management

Interpersonal Skills

Education

High School Diploma

Job description

Facilities Attendant/Houseman (Courtyard by Marriott-Lincoln, NE)

Join to apply for the Facilities Attendant/Houseman (Courtyard by Marriott-Lincoln, NE) role at Woodbury Corporation

Summary of Duties and Responsibilities/Essential Functions:

Note: Per the Americans with Disabilities Act, essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.

Guest Services

• Complete required brand training.
• Contribute to achieving hotel guest satisfaction goals.
• Provide information and assistance to guests regarding the local area and hotel amenities.

Operations

• Perform daily cleaning of all public and back-of-house areas, ensuring adequate supply stock.
• Report maintenance issues immediately to ensure guest satisfaction.
• Maintain cleanliness and organization of work environments, including housekeeping closets and carts.
• Follow all lost and found procedures.
• Ensure trash and debris are continually removed and out of guest view.
• Clean and polish elevator stainless steel panels.
• Monitor pool and fitness areas, ensuring towels are stocked and used towels are removed promptly.
• Wash, sanitize, and wrap guest glassware per brand standards.
• Maintain cleanliness of restrooms and ensure adequate stock of supplies.
• Communicate inventory needs to Housekeeping for reordering.
• Assist with room attendant or laundry operations as needed.
• Complete special cleaning projects as required.
• Follow hotel procedures for Do Not Disturb and maintenance reporting.
• Manage a well-stocked and maintained houseman cart.
• Report maintenance or repair issues immediately.
• Contribute to hotel’s financial goals through loss prevention and cost control.

Safety and Security

• Recognize and address safety hazards and security issues.
• Report hazardous conditions and suspicious activities.
• Follow safety protocols, including MSDS instructions and key control policies.
• Protect guest and staff privacy and hotel assets.
• Be prepared to respond to emergencies.

General Duties and Expectations

• Manage time effectively to complete all tasks.
• Be punctual and maintain a professional appearance.
• Follow all brand standards and demonstrate respect, integrity, and sound judgment.

Physical Demands

Regular walking, handling objects, talking, reaching; occasional standing, climbing, stooping, lifting up to 20 pounds, and more.

Minimum Qualifications

• Prior experience helpful but not required.
• Neat, professional appearance and good organization skills.
• Dependable, reliable, able to work independently and in a fast-paced environment.
• Physical fitness for frequent pushing, pulling, reaching, and lifting up to 20 pounds.
• Good interpersonal skills and ability to work as part of a team.
• Must be 21+ with a valid driver’s license.

Performance Expectations

• Focus on guest satisfaction and safety.
• Meet brand standards and respond promptly to guest needs.
• Maintain a clean, secure, and welcoming environment.