Facilities Associate
Family House
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Benefits offered by this job
Job summary
Family House seeks a Facilities Associate to maintain and improve the Pittsburgh facility and grounds. You will handle routine maintenance, housekeeping support, and event setup to ensure a safe, welcoming environment for guests, staff, and volunteers.
Collaborating across departments, you’ll contribute to safety initiatives and overall operational upkeep, including snow removal and grounds care, while adhering to organizational procedures.
Qualifications
- Must read and write in English and follow instructions.
- Able to read simple blueprints.
- Capable of safely handling and using common tools.
- Able to operate maintenance equipment including snow blowers and lawn mowers.
- Valid PA Driver's License with no recent violations.
- Available to work evenings, weekends and holidays; on-call every other weekend.
Responsibilities
- Perform general maintenance tasks throughout the facility.
- Complete minor repairs (plumbing, painting, furniture assembly, bulb replacement).
- Assist with room inspections and safety concerns; respond to requests.
- Support facility projects, renovations and vendor coordination.
- Move furniture, equipment and supplies as needed.
- Document maintenance activities in system (TELS).
- Assist with snow removal.
- Maintain cleanliness in common areas and exterior spaces.
- Support housekeeping during high occupancy or staffing shortages.
- Monitor exterior lighting and report safety concerns.
- Assist with safety checks and emergency preparedness.
- Support event setup and breakdown.
Skills
Education
Tools
Job description
Full-Time or Part-Time/Hourly
Director of Maintenance
The Facilities Associate supports the day-to-day operations, appearance, cleanliness, and functionality of the facility and surrounding grounds. This position assists with general maintenance tasks, housekeeping support functions, groundskeeping, event setup needs, safety initiatives, and overall operational upkeep to help ensure a safe, clean, and welcoming environment for guests, visitors, staff, and volunteers.
The Facilities Associate works collaboratively across departments to support operational efficiency and the overall guest experience.
- Perform general maintenance tasks throughout the facility
- Complete basic repairs including minor plumbing, painting, furniture assembly, bulb replacement, and preventative maintenance tasks
- Assist with room inspections and identify maintenance or safety concerns
- Respond to maintenance requests in a timely manner
- Support facility projects, renovations, and vendor coordination as assigned
- Assist with moving furniture, equipment, supplies, and deliveries
- Works in TELS to document maintenance activities and preventative plans.
- Assists with snow removal.
- Maintain cleanliness of common areas, exterior spaces, storage rooms, stairwells, and operational areas
- Assist with trash removal, recycling, dumpster management, and cleanliness monitoring
- Support housekeeping operations during high occupancy or staffing shortages
- Ensure operational areas remain organized and stocked
- Maintain exterior appearance of the property including sidewalks, entrances, patios, parking areas, and landscaped areas
- Assist with seasonal grounds maintenance including mulch, watering, debris removal, and snow/ice treatment
- Monitor exterior lighting and report safety concerns
- Assist with facility safety checks and hazard reporting
- Support emergency preparedness and operational response efforts
- Follow all organizational safety procedures and operational protocols
- Assist with event setup and breakdown as needed
- Provide friendly and professional interactions with guests, visitors, volunteers, and staff
- Collaborate with multiple departments to support operational needs
- Maintain confidentiality and professionalism in all interactions
- Support the mission and values of the organization
- Must be able to read and write in English and follow verbal and written instructions.
- Must demonstrate ability to read simple blueprints.
- Ability to safely handle and use common tools.
- Must be able to operate maintenance equipment, including snow blowers and lawn mowers.
- Must possess a valid PA Driver's License and have no motor vehicle violations within the past 3 years.
- Must be available to work evenings, weekends, and holidays; on-call every other weekend.
- Good vision.
- Ability to walk, stand and bend during an entire eight hour shift.
- Must have finger, hand and upper body dexterity to push, pull and move levers and equipment.
- Ability to lift, push and pull up to 25 pounds.
- Must be able to work with arms raised above the head and be able to maneuver a fully loaded cart throughout the hallways during the workday.
- Ability to clean and meet inspection standards for a typical checked-out suite in approximately 40 minutes; single or double unit in 30 minutes; bathroom only, 15 minutes.
- High School Diploma or equivalent.
- Technical school training preferred.
- At least one year of construction or maintenance experience (HVAC, Electrical, and Carpentry).
- TELS experience preferred but not required.
- Ability to walk, stand and bend during an entire eight hour shift.
- Must be able to lift, carry and/or transport up to 50 pounds frequently and up to 80 pounds occasionally.
- Must have the ability to push, pull, bend, stoop and reach upward.
- Must have finger, hand and upper body dexterity to push, pull and move levers and equipment.
- Ability to position one's self in order to take care of emergency or urgent plant operations or handle maintenance situations.
- Must tolerate exposure to varying temperatures.
- Must be able to work indoors and outdoors.
- Must be able to climb, including stairs and ladders up to 16 feet.
Family House reduces emotional and financial stress for people dealing with medical crises in a city where they are strangers. Located within close proximity to area hospitals, Family House offers the comforts of home and convenience to loved ones at affordable rates. Whether here for cancer treatments, trauma care, or transplants–our services give families the peace-of-mind to focus on the care of those closest to them.
Family House has been open for over 40 years and provides a "home away from home" for patients and their families who must travel to Pittsburgh for medical care.
Family House offers competitive benefits to include:
- Comprehensive medical (UPMC), dental, vision, life & disability benefits package
- Health Savings Account
- 403B with employer match up to 6%
- Vacation, Personal, and Sick days
- Wellness Programs
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