Facilities Assistant

ICANN; Los Angeles (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Benefits

Bonus

Job summary

ICANN is seeking a Facilities Assistant for its Los Angeles headquarters. You will support daily operations, perform routine maintenance, assist in safety and compliance, and coordinate with vendors to keep the office functional and well-organized.

The role requires hands-on experience in building maintenance, strong organizational skills, and the ability to respond quickly to maintenance needs in a fast-paced environment. Join a critical operations team dedicated to a safe, efficient workplace.

Qualifications

• 3 years of related facilities maintenance experience is required.
• Strong organizational and problem-solving skills are essential.
• Ability to work independently and collaborate with vendors and staff.
• Proficiency with MS Excel and basic facilities software preferred.

Responsibilities

• Perform routine inspections of office spaces and common areas.
• Complete basic building maintenance and repairs (plumbing, electrical, carpentry, painting).
• Respond promptly to facility requests and troubleshoot issues.
• Coordinate access for contractors and vendors as needed.
• Assist with preventive maintenance of building systems and fixtures.
• Maintain records of maintenance activities and work orders.

Skills

Facilities maintenance

Vendor coordination

MS Excel

Communication

Education

High school diploma or international equivalent

3 years facilities maintenance experience

HVAC knowledge

Tools

Facilities management software

MS Office suite

Job description

Job Summary

The Facilities Assistant supports the day-to-day operation, maintenance, safety, and upkeep of ICANN’s headquarters office facilities. This role is responsible for helping maintain a clean, safe, functional, and well-organized workplace while assisting with routine building maintenance, repairs, inspections, vendor coordination, and facility-related projects. The ideal candidate is dependable, hands-on, organized, and comfortable responding to maintenance needs in a fast-paced office environment.

Key Responsibilities & Duties

• Perform routine inspections of office spaces, common areas, restrooms, mechanical areas, and other building facilities.
• Complete basic building maintenance and repairs, including minor plumbing, electrical, carpentry, painting, furniture and fixture repairs, and general maintenance.
• Respond promptly to facility maintenance requests and troubleshoot issues as appropriate.
• Identify maintenance, safety, and building issues and accelerate more complex repairs to the Facilities Manager or qualified contractors.
• Assist with preventive maintenance activities for building systems, equipment, and fixtures.
• Coordinate access for contractors, service providers, and vendors as needed.
• Assist with monitoring and maintaining HVAC, lighting, plumbing, security, and other building systems.
• Help maintain inventory of maintenance supplies, tools, equipment, and office-related facility materials.
• Support office moves, furniture installations, workspace setups, and other facility projects.
• Assist with emergency preparedness, building inspections, and safety procedures.
• Maintain accurate records of maintenance activities, inspections, work orders, and vendor visits.
• Help ensure the facility complies with company safety policies and applicable building and workplace requirements.
• Maintain clean, organized, and safe maintenance and storage areas.
• Support recycling, waste management, and other facility sustainability initiatives.
• Provide front desk coverage and support as needed.
• Perform other facilities and building maintenance duties as assigned.

Required Knowledge, Skills, and Abilities (KSAs)

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Previous experience in facilities, building maintenance, property maintenance, or a related field.
• Experience supporting facilities in a corporate office or commercial building environment.
• Basic knowledge of building systems, tools, and maintenance practices.
• Experience using maintenance work-order or facilities management software.
• Proficiency with Microsoft Excel, Word, and PowerPoint and Adobe Acrobat Professional preferred.
• Ability to perform minor repairs and general maintenance tasks safely and effectively.
• Strong problem-solving and troubleshooting skills.
• Good organizational skills and attention to detail.
• Ability to prioritize multiple maintenance requests and respond to urgent issues.
• Strong communication and customer service skills.
• Ability to work independently while collaborating effectively with employees, vendors, and contractors.
• Ability to safely lift, move, and carry equipment, supplies, furniture, and other materials weighing up to 50 pounds, as required.

Education and Experience Requirements

• High school diploma or international equivalent.
• Minimum of three (3) years of related facilities maintenance experience.
• Basic knowledge of HVAC, electrical, plumbing, and building automation systems.
• Relevant trade training, certifications, or technical coursework.

Working Conditions & Physical Requirements

• Work is performed in a normal office environment with limited privacy and some exposure to background noise.
• While performing the duties of this job, the employee is frequently required to stand and walk and regularly required to sit.
• The employee is frequently required to talk or hear and use hands and arms to reach, handle, or feel.
• Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
• The employee may occasionally lift and/or move up to 50 pounds.
• Work location: Los Angeles, California.

Targeted Base Salary Low

40,000.00 + 10% Bonus + Benefits

Targeted Base Salary High

55,000 + 10% Bonus + Benefits

Note: The salary range provided here is a general estimation for the position at the time of posting based on the primary location. Salary ranges vary based upon geographic regions and countries. Final compensation packages take into consideration of a variety of factors including but not limited to a candidate’s location, work experience, knowledge, skills and other compensable factors.