Sr. Director, Infrastructure

Kinsley Power Systems; Los Angeles (CA); On-site; USD 220,000 - 300,000; Full time

Job summary

A global technology organization in Los Angeles seeks a Sr. Director of Infrastructure to lead strategic IT infrastructure initiatives including cloud adoption and operational excellence. The candidate will oversee all aspects of IT operations, ensuring security compliance and focusing on digital transformation. Ideal candidates will have a strong IT leadership background, expertise with Infrastructure as Code, and proven experience in managing diverse technology teams. This role offers the opportunity to shape the organization's technology landscape while fostering growth and innovation.

Qualifications

• 15+ years of progressive IT leadership experience, including 5+ years in a senior infrastructure leadership role.
• Experience managing cross-functional technology teams and strategic vendor partnerships.
• Fluency in English, both written and spoken.
• Ability to run infrastructure teams as engineering organizations, not ticket-driven support.
• Experience with disaster recovery, business continuity planning, and vendor partnerships.
• Excellent communication and executive stakeholder influence.

Responsibilities

• Develop and execute the infrastructure and operations roadmap.
• Oversee all aspects of IT infrastructure and service delivery.
• Lead digital transformation initiatives and ensure infrastructure compliance.
• Operate Infrastructure as a product portfolio with roadmaps, SLAs/SLOs, and metrics.
• Implement ITSM processes and mandate IaC with version control for all environments.
• Manage budgets and relationships with cloud service providers and vendors.

Skills

Networking knowledge

IT operational efficiency

Infrastructure as Code

Disaster recovery expertise

Security technologies

DevOps familiarity

Stakeholder influence

DevOps

Vendor partnerships

Executive communication

Education

Bachelor's or Master's degree in Computer Science, IT, Engineering, or related field

Tools

ITIL

AWS

SIEM

Job description

Department 0946 - Security and Network Engineering

The Sr. Director of Infrastructure will lead the strategic direction, design, and management of ICANN’s on-premise, hybrid, and cloud-based infrastructure and IT operations. This leader will ensure the reliability, scalability, performance, and security of systems that support ICANN’s workforce, community, and applications. This person will oversee enterprise infrastructure, networks, data centers, cloud services, workplace technologies, and service delivery, and align E&IT investments to enable growth and operational excellence.

The Sr. Director will directly run and mature the IT infrastructure for the organization, ensuring that all infrastructure is designed, built, and operated using Infrastructure as Code (IaC), managed through version control systems, and changed exclusively via peer-reviewed pull requests. The organization will operate using modern engineering practices—automation first, observability by default, and clear ownership models aligned with ICANN’s mission and growth.

Key Responsibilities & Duties:

• Strategic Leadership
  • Develop and execute the E&IT infrastructure and operations roadmap, ensuring alignment with ICANN’s strategic objectives.
  • Lead digital transformation initiatives, including cloud adoption, automation, and modernization of legacy systems.
  • Partner with senior executives to understand their needs and provide scalable and resilient technology solutions that support their objectives.
  • Operate Infrastructure as a product portfolio, with clearly defined roadmaps, service ownership, SLAs/SLOs, and success metrics
• Infrastructure & Operations Oversight
  • Oversee all aspects of IT infrastructure, including data centers, network services, storage, disaster recovery, databases and end user technologies.
  • Manage IT operations and service delivery, ensuring high availability and performance of business-critical systems.
  • Ensure infrastructure is scalable, resilient, secure, and observable, supporting business continuity and future growth.
  • Establish strong operational practices, including incident management, problem management, and post-incident reviews focused on systemic improvement.
  • Execute IT service management (ITSM) processes to enhance the quality and performance of core IT services.
  • Mandate Infrastructure as Code as the default and required approach for all environments
  • Ensure all infrastructure changes are managed through version control systems (e.g., Git)
• Security & Compliance
  • Partner with Information Security leadership to maintain a secure infrastructure environment.
  • Ensure compliance with regulations, industry standards, and IANA audit requirements.
  • Lead and grow a high-performing Infrastructure & Operations team, including systems engineers, network engineers, cloud specialists, and IT operations staff.
  • Foster a culture of accountability, innovation, and continuous improvement.
  • Manage relationships with key infrastructure and cloud service providers.
  • Oversee budgets for infrastructure projects, ensuring cost-effective investments.
• Other duties as assigned or requested

Required Knowledge, Skills, and Abilities (KSAs):

• Strong understanding of networking, systems, storage, and enterprise IT operations.
• Expertise in improving IT operational efficiency, managing budgets, and implementing ITIL-based processes.
• Deep hands-on experience with Infrastructure as Code and modern cloud platforms.
• Proven ability to run infrastructure teams as engineering organizations, not ticket-driven support functions.
• Strong expertise in version control systems and pull-request–driven operational models.Experience with disaster recovery, business continuity planning, and ITIL or similar frameworks.
• Demonstrated success in managing cross-functional technology teams and strategic vendor partnerships.
• Strong communication, executive presence, and ability to influence stakeholders at all levels of the organization.
• Experience with security technologies, including SIEM, IDS/IPS, and managing incidents and crisis response.
• Familiarity with DevOps and modern infrastructure automation practices.
• Familiarity with AI-driven security solutions and emerging threat landscapes.
• Ability to effectively facilitate meetings

Education and Experience Requirements:

• Bachelor’s or Master’s degree in Computer Science, IT, Engineering, or a related field.
• 15+ years of progressive IT leadership experience, including 5+ years in a senior infrastructure leadership role.
• Minimum eight (8) years of supervisory experience.
• Industry certifications such as TOGAF, ITIL, AWS, CCSP a plus.
• Fluency, both written and spoken, in English is required
• ICANN is a global organization that values diversity; preference will be given to candidates with demonstrated skills in additional languages besides English

Working Conditions & Physical Requirements:

• Work is performed in a normal office environment with limited privacy and some exposure to background noise
• While performing the duties of this job, the employee is frequently required to stand and walk. The employee regularly is required to sit. The employee is frequently required to talk or hear; use hands and arms to reach, handle or feel. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

Targeted Base Salary Low:

Targeted Base Salary High:

Note: The salary range provided here is a general estimation for the position at the time of posting based on the primary location. Salary ranges vary based upon geographic regions and countries. Final compensation packages take into consideration of a variety of factors including but not limited to a candidate’s location, work experience, knowledge, skills and other compensable factors.