Facilities Assistant

InterSystems; Boston (MA); On-site; USD 61,000 - 92,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

Disability and life insurance

401(k) Profit Sharing Contribution

Paid Time Off and Holidays

Parental Leave

Tuition reimbursement

Job summary

InterSystems, headquartered in Boston, MA, seeks a Facilities Assistant to support daily operations of over 360,000ft² of Class A office space at the world headquarters. You will coordinate inspections, vendor work orders, and project activities, collaborating with security, engineering, and administration to maintain a safe, efficient workplace.

The role requires 5+ years in facilities or property management, strong organizational and communication skills, and a willingness to work flexible

Qualifications

• Bachelor’s degree preferred.
• 5+ years in commercial property/facilities management or related field.
• Experience with HVAC, electrical, plumbing, and life safety systems.
• Strong organizational, communication, problem-solving, and customer-service skills.
• MA driver's license required.
• Ability to lift up to 40 pounds.
• Advanced knowledge of Microsoft Excel and Word.
• Ability to work flexible hours, weekends if needed.

Responsibilities

• Conduct daily facility inspections to identify safety and maintenance issues.
• Coordinate and manage work orders with staff, vendors, and contractors.
• Manage relationships with building ownership, security, janitorial, and engineering.
• Review and manage facility-related vendor services and contracts.
• Maintain accurate facility records and floor plans.
• Coordinate facility projects, repairs, and office moves.
• Assist with reading construction drawings and MEP docs.
• Support security and life-safety programs and emergency drills.
• Coordinate access control and workplace technology as required.
• Serve as point of contact for facility-related matters.
• Support incident response and workplace services.
• Assist with facility operating budgets and cost savings opportunities.
• Develop relationships with Administration, Marketing, Finance, HR, IT, Security.
• Maintain professional, service-oriented approach with stakeholders.
• Perform other duties as assigned.

Skills

Organizational skills

Communication skills

Problem-solving

Customer service

Education

Bachelor's degree

Tools

Excel

Word

Microsoft Office

Job description

The Facilities Team at InterSystems is a dynamic department that handles requests and maintenance across the entire company. We are currently searching for a proactive individual to join the group to help coordinate daily efforts. The Facilities Assistant reports directly to the Facilities Supervisor and assists the Facilities Department with general operations of over 360,000ft² of commercial Class A office space located at the world headquarters in Boston, MA.

Responsibilities

• Conduct daily facility inspections to identify safety, maintenance, cleanliness, and operational issues and ensure a safe, clean, and productive work environment.
• Coordinate and manage corrective and preventive work orders, including follow-up with internal staff, building management, vendors, and contractors to ensure timely resolution.
• Manage relationships and day-to-day coordination with building ownership/management, security, janitorial services, parking, engineering, and outside contractors.
• Manage facility-related vendor services and contracts, including scheduling, performance monitoring, issue resolution, and invoice review.
• Maintain accurate facility records, documentation, floor plans, equipment information, maintenance records, work requests, shipping/receiving records, and other operational documentation.
• Coordinate facility projects, repairs, renovations, office moves, employee workspace setups, and other workplace changes.
• Review and interpret basic construction drawings, floor plans, and MEP documentation.
• Support building operations and maintenance activities, including coordination with building engineering and property management.
• Support Security and Fire/Life Safety programs, inspections, testing, and emergency preparedness activities.
• Coordinate and support access control, video conferencing, phone systems, and other workplace technology as required.
• Serve as a point of contact for employees, vendors, contractors, building management, ownership, and senior management regarding facility-related matters.
• Provide facility support before, during, and after critical incidents and emergency events.
• Coordinate workplace services including meeting preparation, conference rooms, food services, parking, vending, site access, and other employee amenities.
• Coordinate and support corporate events, including events occurring outside normal business hours or at off-site locations.
• Assist with the development and management of facility operating budgets, review expenses, monitor vendor costs, and identify opportunities for cost savings and operational efficiencies.
• Develop and maintain effective working relationships with Administration, Marketing, Finance, Human Resources, IT, Security, and other departments.
• Maintain a professional, service-oriented approach when interacting with employees, vendors, contractors, building management, and senior leadership.
• Perform other duties and responsibilities as assigned.

Qualifications

• Bachelor’s degreepreferred.
• 5+ years of progressive experience in commercial property management, facilities management, building operations, or a related field preferred.
• Working knowledge of building systems, including HVAC, electrical, plumbing, life safety, and other MEP systems.
• Strong understanding of commercial office building operations and property management practices.
• Strong organizational, communication, problem-solving, and customer-service skills.
• Valid, clean driver’s license in Massachusetts is required.
• This position requires exerting up to 40 pounds of force in order to lift, carry, pull or remove objects.
• Advanced knowledge in Microsoft Office (specifically Excel and Word).
• Ability to work flexible hours, and weekends if needed.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

InterSystems is providing a current good faith estimate of the anticipated base salary range for this position depending on a variety of factors including experience, education, skills, and performance.

Other compensation may include a discretionary annual variable target incentive.

The company also provides generous employee benefits including:

• Medical, vision, and dental insurance
• Short-term and long-term disability, and life insurance
• 401(k) Profit Sharing Contribution
• Paid Time Off and Holidays
• Parental Leave
• Tuition reimbursement

The estimated hourly compensation range for this role is:

$43.59—$66.67 USD

About InterSystems

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.

AI Disclaimer

InterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information). InterSystems’ approach to AI is guided by the InterSystems Responsible AI Guidelines. AI is not used to make or influence hiring decisions. All decisions are made by InterSystems employees.

Candidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience. AI tools and third-party transcription services must not be used during interviews or assessments.

Please note that the use of wearable technology, including any AI-related tools or other technology-connected devices (such as META or Google smart glasses and/or wearables, and/or any similar devices), is strictly prohibited during the interview and screening process with InterSystems. Any applicant who requires a wearable device or any type of technology support during the interview process as a reasonable accommodation under the ADA or applicable state or country laws and regulations must contact the InterSystems Human Resources Department prior to attending or participating in any interview or screening process.