Facilities and Parking Administrator

First National Bank of Omaha; Omaha (NE); Hybrid; USD 47,613 - 78,560; Full time

Benefits offered by this job

Medical Insurance

401k with Matching Contributions

Time Off Programs

Health Savings Account (HSA)

Employee Banking

Growth Opportunities

Tuition Assistance

Disability Insurance

Job summary

First National Bank of Omaha is seeking a Facilities and Parking Administrator to serve as the administrative backbone for the FNBO Buildings Division, supporting senior leadership and driving enterprise parking operations across multiple locations.

The role demands highly organized, proactive professionals who manage complex projects, schedules, and communications with accuracy and discretion. Hybrid work arrangement and engagement with cross-functional teams are integral to the role.

Qualifications

• Four-year degree in Business Administration or related field and/or a minimum of 5 years of progressive administrative experience.
• Advanced proficiency in the Microsoft Office Suite including Excel, PowerPoint, SharePoint, Word, Outlook, Visio and Teams.
• Experience with Archibus or similar facilities/parking management platforms is a strong plus.

Responsibilities

• Provide divisional administrative support and deliver reports, presentations, calendars, and other documents using MS Office.
• Plan and coordinate divisional meetings and events with remote access via Teams.
• Manage executive calendars, travel, onboarding, and communications for the Buildings Division.
• Oversee enterprise parking program operations and liaise with vendors and HR for new hires and parking logistics.
• Support major projects with scheduling, logistics, and documentation from initiation to completion.
• Provide backup Facilities Service Desk support and assist with utility account setups and cost optimization.

Skills

Organizational skills

Communication

Customer service

Education

Four-year degree in Business Administration or related field

Tools

Excel

PowerPoint

SharePoint

Word

Outlook

Visio

Teams

Adobe Acrobat

Archibus

Job description

Overview

Summary of the Job: The Facilities and Parking Administrator serves as the primary point of contact and operational backbone for the Senior Vice President and the FNBO Buildings Division. This role requires a highly organized, proactive professional who thrives in a dynamic environment and takes ownership of complex, multi-faceted responsibilities, including enterprise-wide parking operations and support for high-visibility division projects.

Responsibilities

• Divisional Administrative Support

  Serve as the administrative cornerstone of the FNBO Buildings Division, delivering high-quality support that enables leadership and staff to operate at peak effectiveness.

  • Produce polished, professional reports, presentations, Visio diagrams, calendars, and other division products using the full MS Office Suite; adapt deliverables to meet evolving business needs.
  • Develop, maintain, and update written procedures and process documentation, ensuring accuracy and version control at all times.
  • Plan and coordinate divisional meetings and events, including remote access and connectivity via Microsoft Teams and related platforms.
  • Manage executive and staff calendars, coordinate travel arrangements, lunch orders, mail distribution, and provide responsive phone support for the division.
  • Own the new hire onboarding process for the Buildings Division, including contact list updates, org chart maintenance, email group management, business card orders, and nameplate inserts.
  • Proactively manage and maintain supply inventory to ensure uninterrupted division operations.
• Enterprise Parking Administration

  Lead the administration of FNBO's parking program, overseeing 2,500+ parking assignments, access cards, and stalls across multiple locations. Serve as the central point of coordination between internal teams and external partners.

  • Execute daily, weekly, and monthly parking processes including waitlist management, issue resolution, data exports, and broad employee communications.
  • Partner with HR to support weekly New Hire Orientation, serving as the first point of contact for new employees regarding Buildings and Parking.
  • Administer the parking validation process for department visitors, manage access to the online validation system, and ensure procedural compliance.
  • Act as the primary liaison between FNBO, Omaha Metro, and other vendors and parking landlords, communicating customer needs, maintenance requirements, and route updates.
  • Serve as a key administrator of the Archibus Web Central Parking Module, supporting system changes, updates, and ongoing maintenance.
  • Lead administrative support for the FNBOGO Parking Transportation Program, including drafting and editing communications, coordinating with internal and external partners on building changes, badge requirements, and system access, and maintaining parking communications through multiple channels (Buildings SharePoint page, HR Solution Center, and direct email).
• Major Project Support

  Function as a key contributor on high-impact division projects, providing organized, detail-oriented administrative support from initiation through completion.

  • Coordinate complex scheduling for senior internal stakeholders and external vendors and contractors.
  • Manage project logistics including food coordination, meeting setup, and technology operations.
  • Build and maintain Microsoft Teams channels and digital project organization structures to ensure efficient collaboration and information access.
  • Create and refine project deliverables including spreadsheets, graphs, schedules, floor plans, and presentations.
  • Capture and maintain comprehensive project documentation including meeting minutes, detailed notes, photos, videos, and stakeholder interviews.
• Facilities Service Desk Backup

  Provide reliable backup support for the Facilities Service Desk, ensuring continuity of operations during absences or peak demand periods.

  • Process facility work requests accurately and efficiently, managing scheduling, distribution, and completion tracking to ensure seamless service delivery.
• Utility Account Optimization

  Provide backup support with third-party vendors to manage utility account setups for new locations and closures.

  • Ensure timely processing of all utility invoices and prevent service interruptions.
  • Analyze utility data to identify cost-saving opportunities and efficiency improvements.
  • Monitor and minimize late fees and service penalties.

Qualifications

• Education & Experience

  Four-year degree in Business Administration or a related field, and/or a minimum of 5 years of progressive administrative experience in a professional environment.

• Technical Skills

  Advanced proficiency in the Microsoft Office Suite, with particular strength in:

  • Excel - data management, reporting, and analysis (including complex formulas, pivot tables, and data analysis)
  • PowerPoint - executive-level presentations
  • SharePoint - content management and team collaboration
  • Word, Outlook, Visio, and Teams
• Proficiency in Adobe Acrobat and related Adobe tools for document creation and editing.
• Experience with database management applications; familiarity with Archibus or similar facilities/parking management platforms is a strong plus.
• Champion the use of AI tools to improve efficiency and accuracy in processes.

• Professional Skills

  Demonstrated ability to independently manage multiple concurrent projects in a fast-paced, deadline-driven environment with minimal supervision.

• Strong customer service orientation with consultative communication skills and a consistent track record of responsiveness.
• Exceptional written and verbal communication skills, with the ability to produce clear, professional documentation and correspondence.
• High attention to detail and strong organizational skills across both digital and physical workflows.
• Comfortable working with senior leadership and external partners with professionalism and confidence.

Core Competencies & Professional Expectations

• Professional Excellence

  Exhibit professional behavior and be proactive and respectful in all relationships with internal and external stakeholders. Promote positive, constructive, collaborative working relationships with all staff members. Exercise willingness to serve as a resource to colleagues, sharing expertise and supporting team success. Practice FNBO values and actively support organizational goals and strategic plans. Proactively work to improve team and organizational effectiveness through innovation and best practices. Complete special projects as assigned within established timeframes. Demonstrate accountability for continuous best efforts to deliver exceptional results.

• Key Attributes for Success

  Strategic thinking balanced with attention to detail. Strong business acumen with understanding of financial impacts. Adaptability and flexibility in a dynamic environment. Integrity and ethical judgment in all dealings. Solution-oriented mindset with creative problem-solving abilities. Technology embracing attitude with eagerness to learn new tools.

Candidates must possess unrestricted work authorization and not require future sponsorship.

Compensation & Benefits

Compensation: Base pay range: $47,613.00-$78,560.00

This role may have a specific starting pay within this range.

Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.

Work Environment

Hybrid capacity: in-person collaboration three days a week with remote flexibility two days a week. Location is subject to change based on business needs.

Benefits Overview

We offer a variety of benefits designed to keep you physically and financially healthy, including:

• Medical, Dental, Vision Insurance
• 401k with Matching Contributions
• Time Off Programs
• Health Savings Account (HSA)/Dependent Care
• Employee Banking
• Growth Opportunities
• Tuition Assistance
• Short-Term/Long-Term Disability Insurance

Learn more about FNBO benefits at: https://www.fnbo.com/careers/benefits/

For additional information regarding compensation and benefits, email FNBO at [e-mail]. Include the job number (R-20261233) in the subject line.

Equal Opportunity & Belonging

FNBO is an equal opportunity employer and is committed to fostering a workplace where employees of all backgrounds feel valued and empowered to be their authentic selves. FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC. This includes compliance with applicable EEO laws. The company follows federal law regarding the use of marijuana (non-California applicants).