Facilities Admin & Research Ops Specialist

Austincc; Fayetteville (AR); Hybrid; USD 38,000 - 52,000; Full time

Job summary

UAPG is seeking a Facilities Administrative Support Specialist to help run multiple research facilities. You will handle onboarding, invoicing, scheduling, and data management to ensure smooth operations in a collaborative research setting.

The role supports safety, security, and reporting needs, maintaining professional relationships with researchers and external partners. Renewable annual contract.

Qualifications

• Associate’s degree in business administration, management, or related field from an accredited institution of higher education.
• At least two years of administrative support experience.
• Experience supporting financial or billing systems, specifically invoicing and receivables.
• Applicable equivalencies may be considered on the above qualifications.

Responsibilities

• Assist with onboarding, billing and scheduling for facilities users.
• Maintain shared databases and documentation to support operations.
• Support safety, security and reporting requirements for facilities.
• Maintain professional relationships in a collaborative research environment.

Skills

Interpersonal skills

Customer service

Multitasking

Professional correspondence

Scheduling

Education

Associate’s degree in business administration, management, or related field

Tools

Microsoft Office

Workday

CRM system

Job description

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UAPG Facilities Administrative Support Specialist - UAPG Administrative Staff

This position is Open until filled. Early applications are encouraged as the position may close before the listed deadline once a suitable candidate is found.

Summary of Job Duties:

The UAPG Facilities Administrative Support Specialist helps ensure the smooth and efficient operation of UPAG facilities, including HiDEC, NCREPT, MUSiC, and MSCAD, thus strengthening UAPG’s reputation for excellence in research, innovation, and collaboration. Reporting directly to the UAPG Chief of Operations, this position supports a wide range of administrative, financial, and compliance activities that keep facilities running seamlessly. The Specialist manages customer onboarding, billing, and scheduling; maintains shared databases and documentation; and assists with safety, security, and reporting requirements.

Regular, reliable, and non-disruptive attendance is an essential job function, as is the ability to maintain professional, collegial working relationships in a collaborative research environment.

Associate’s degree in business administration, management, or a related field from an accredited institution of higher education

At least two years of administrative support experience

Experience supporting financial or billing systems, specifically invoicing and receivables

Applicable equivalencies may be considered on the above qualifications.

Preferred Qualifications:

University of Arkansas Workday system experience

Experience implementing and/or maintaining a CRM system

Experience using Microsoft Office suite, and data collection and analysis

Experience relating to financial understanding of research programs

At least two years of administrative support experience in research, academic, and/or technical environment

Experience with data confidentiality requirements, with an ability to handle sensitive information appropriately.

Knowledge, Skills and Abilities:

Knowledge/familiarity with university sponsored programs

Knowledge/experience with data collection and analysis

Strong interpersonal and customer service skills for engaging with internal researchers, external users, and industry partners

Ability to draft professional correspondence and reports

Ability to manage multiple tasks and priorities simultaneously with minimal supervision

Knowledge of data confidentiality requirements, with an ability to handle sensitive information appropriately

Additional Information:

This position is renewable annually based on continued need for the position, availability of funding, and satisfactory job performance.

Salary Information:

commensurate with education and experience

Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status

Recruitment Contact Information:

Christina Jamieson
Department of Electrical Engineering and Computer Science
800 W Dickson St
3219 Bell Engineering Center
Fayetteville, AR 72701
479-575-3008