Facilitator

Children-; Sioux City (IA); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Children- seeks an experienced facilitator to coordinate and lead family-focused meetings (FFM), child safety conferences, and planning discussions in alignment with statewide standards. You will prepare participants, guide productive discussions, and document outcomes to support family-driven, goal-oriented planning.

The role requires collaboration with families, youth, and multiple systems, along with strong organizational and communication skills.

Qualifications

• Associate degree or equivalent post-secondary education with relevant human services experience; bachelor preferred.
• Completion of required trainings/certifications within contractual timeframes; ongoing renewal.
• Valid driver’s license, reliable transportation, and proof of auto insurance.
• Ability to manage emergencies, conflicts, and maintain professional boundaries.
• Proficiency with Microsoft Office and case management systems.

Responsibilities

• Learn and follow statewide contractual standards.
• Prepare for meetings with families, youth, and professionals; schedule meetings and coordinate interpreters/materials.
• Facilitate meetings with quality discussions and clear outcomes.
• Complete follow-up tasks and upload notes within contractual timeframes.
• Maintain confidentiality in all records and communications; participate in trainings.

Skills

Facilitation

Communication

Collaboration

Documentation

Adaptability

Confidentiality

Education

Associate degree or equivalent post-secondary education

Bachelor degree preferred

Tools

Microsoft Office

Case management systems

Job description

Description

As a Facilitator, you may coordinate and lead Family Focused Meetings (FFM), Child Safety Conferences (CSC), Youth Transition Decision-Making (YTDM), and Youth-Centered Planning Meetings (YCPM) in alignment with statewide standards. You’ll prepare participants, guide productive discussions, and follow through with documentation to support family-driven, goal-oriented planning.

Key Responsibilities

• Learn and follow all statewide contractual standards.
• Prepare for meetings by:
  • Collaborating with key stakeholders (Family Centered Services team members, HHS and JCS team members, youth, families, and other professionals).
  • Meeting with families and youth to explain processes, encourage participation, and identify supports.
  • Scheduling meetings at times and locations that work best for families and youth.
  • Coordinating necessary supplies, interpreters, and materials for in-person, virtual, or hybrid meetings.
  • Ensuring all identified participants are invited and informed of any changes or cancellations promptly.
• Facilitate meetings according to established standards, ensuring quality discussions, clear outcomes, and actionable plans.
• Capable of managing and guiding meetings in both intimate and large-scale formats.
• Complete all follow-up tasks after meetings, including documentation.
• Document and upload meeting notes to required systems within contractual timeframes.
• Maintain confidentiality in all records and communications, following agency policies.
• Participate in staff meetings, required trainings, and ongoing professional development.

What You Bring to the Team

• Strong facilitation skills with the ability to guide respectful, goal-oriented conversations.
• Collaborative mindset for working with families, youth, and professionals across multiple systems.
• Excellent organizational, communication, and follow-up abilities.
• Commitment to family-focused, strength-based and goal-oriented practices.
• Flexibility to adapt to changing schedules and needs, at times with little notice

Requirements

What You Need to Succeed

• Associate degree or equivalent post-secondary education with relevant human services experience, Bachelor degree is preferred.
• Completion of all required trainings and certifications within contractual timeframes, with ongoing renewal/recertification as required.
• Valid driver’s license, reliable transportation, and proof of auto insurance.
• Ability to handle emergencies, manage conflict, and maintain professional boundaries.
• Skilled at keeping meetings focused and productive, ensuring meetings remain productive by re-directing when needed.
• Genuine compassion and cultural sensitivity, with the ability to support youth and their uniqueness.
• Proficiency with Microsoft Office and case management systems.
• Ability to lift/move up to 25 lbs. and travel to meeting locations.
• Strong reasoning, problem-solving, and documentation skills.

The statements above describe the general nature and level of work expected in this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills. Employees may be required to perform duties outside of their regular assignments as needed.

Ready to Empower Families and Youth?

If you are ready to lead meaningful conversations that help families and youth take charge of their future, we want to meet you.

Be part of something extraordinary.

We are proud to be an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, sex, disability, veteran status, or any other protected category.