Family Focused Meetings Facilitator

Children & Families of Iowa; Des Moines (IA); On-site; USD 42,000 - 54,000; Full time

Job summary

Children & Families of Iowa is seeking an experienced Facilitator to coordinate and lead Family Focused Meetings, CSCs, and PRCs. You will prepare participants, guide discussions, and document outcomes to support family-driven, goal-oriented planning.

Requirements include an Associate degree or equivalent, with a Bachelor’s preferred. The role involves travel and flexibility for in-person, virtual, or hybrid meetings, and adherence to statewide standards.

Qualifications

• Experience facilitating family-focused meetings and documenting outcomes.
• Collaboration with families, youth, and professionals across multiple systems.
• Proficient with Microsoft Office and case management systems.
• Associate degree or equivalent; Bachelor’s degree preferred.

Responsibilities

• Learn and follow statewide contractual standards.
• Prepare for meetings with stakeholders and families.
• Schedule meetings at times and locations suitable for families and stakeholders.
• Coordinate interpreters and materials for in-person, virtual, or hybrid meetings.
• Facilitate meetings with quality discussions, clear outcomes, and actionable plans.
• Document and upload meeting notes within contractual timeframes.
• Maintain confidentiality in all records and communications.
• Participate in staff meetings, trainings, and ongoing professional development.

Skills

Facilitation

Collaboration

Organization

Communication

Adaptability

Empathy

Education

Associate degree

Bachelor’s degree preferred

Tools

Microsoft Office

Case management systems

Job description

Description

As a Facilitator, you may coordinate and lead Family Focused Meetings, Child Safety Conferences (CSC), and Post Removal Conferences (PRC) in alignment with statewide standards. You’ll prepare participants, guide productive discussions, and follow through with documentation to support family-driven, goal-oriented planning.

Key Responsibilities

• Learn and follow all statewide contractual standards.
• Prepare for meetings by:
  • Collaborating with key stakeholders (Family Centered Services team members, HHS, families, and other professionals).
  • Meeting with families to explain processes, encourage participation, and identify supports.
  • Scheduling meetings at times and locations that work best for families and other key stakeholders.
  • Coordinating necessary supplies, interpreters, and materials for in-person, virtual, or hybrid meetings.
  • Ensuring all identified participants are invited and informed of any changes or cancellations promptly.
• Facilitate meetings according to established standards, ensuring quality discussions, clear outcomes, and actionable plans.
• Capable of managing and guiding meetings in both intimate and large-scale formats.
• Complete all follow-up tasks after meetings, including documentation.
• Document and upload meeting notes to required systems within contractual timeframes.
• Maintain confidentiality in all records and communications, following agency policies.
• Participate in staff meetings, required trainings, and ongoing professional development.

What You Bring to the Team

• Strong facilitation skills with the ability to guide respectful, goal-oriented conversations.
• Collaborative mindset for working with families, youth, and professionals across multiple systems.
• Excellent organizational, communication, and follow-up abilities.
• Commitment to family-focused, strength-based and goal-oriented practices.
• Flexibility to adapt to changing schedules and needs, at times with little notice

Requirements

What You Need to Succeed

• Associate degree or equivalent post-secondary education with relevant human services experience, Bachelor degree is preferred. An exception to the education requirement may be considered with proper CFI/HHS approval.
• Completion of all required trainings and certifications within contractual timeframes, with ongoing renewal/ recertification as required.
• Valid driver’s license, reliable transportation, and proof of auto insurance.
• Ability to handle emergencies, manage conflict, and maintain professional boundaries.
• Skilled at keeping meetings focused and productive, ensuring meetings remain productive by re-directing when needed.
• Genuine compassion and cultural sensitivity, with the ability to support youth and respect their uniqueness.
• Proficiency with Microsoft Office and case management systems.
• Ability to lift/move up to 25 lbs. and travel to meeting locations.
• Strong reasoning, problem-solving, and documentation skills.

Be part of something extraordinary. We are proud to be an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, sex, disability, veteran status, or any other protected category.