## FacilitatorApplylocations: PA Erie Countytime type: Full timeposted on: Posted Yesterdayjob requisition id: R-100426**Job Description:****Title:** Facilitator **Classification:** Non-Exempt **Salary**: $46,000-48,000/year**Scope of Position: Provide guidance and coaching to jobseekers through workshops and similar engagements. Engage participants in online and technology-based learning, as well as provide user management, tracking and reporting, and support curriculum enhancements and improvements.****Essential Functions** * Facilitate orientation sessions, workshops, and group learning activities to support participant engagement, skill development, and program success* Create and maintain an engaging workshop environment by establishing clear expectations, promoting client accountability, implementing curriculum-based instruction, and adapting to diverse learning styles and strengths* Model positive, professional, and culturally competent behavior through effective communication, respectful interactions, and pro-social engagement with clients, staff, and community partners* Assist customers with online course registration, navigation of virtual learning platforms, and troubleshooting technical issues to support successful participation and completion* Document customer services and track participation, online program usage, and in-person attendance* Update and maintain online training guides, website content, and digital learning resources to ensure information remains accurate, accessible, and aligned with program objectives* Develop and enhance training materials, manuals, assessments, training matrices, and other instructional aids to support effective learning and participant engagement* Recommend technical enhancements and additional training matrices to strengthen and improve current curricula* Other opportunities as available**Education and Experience Requirements** * High school diploma required; associate degree or some college preferred* Experience developing and formatting resumes; Certified Professional Resume Writer credential is a plus* Experience in e-learning design and utilizing technology related resources to foster learning* Experience in training, education, or career development* Able to interact with a wide variety of individuals and demonstrate a positive professional attitude* Ability to work effectively in a team environment while maintaining flexibility to meet contract and operational needs* High level of proficiency in Microsoft Office applications* Regional travel required* Able to work fully onsite, fully virtual, or in a hybrid environment* Clean driving record, valid Driver’s License, and reliable vehicle required **Job Ad** **Facilitator** Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience, and empathetic nature to work for a progressive, forward-thinking, and family-owned company where creativity is encouraged? Are you goal driven? Then the Facilitator position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team. **As the Facilitator, you will provide guidance and coaching to jobseekers. You will engage participants in online and technology-based learning. This position will provide user management, tracking and reporting, and will support curriculum enhancements and improvements.** **Successful Elements** * Facilitate orientation sessions, workshops, and group learning activities to support participant engagement, skill development, and program success* Create and maintain an engaging workshop environment by establishing clear expectations, promoting client accountability, implementing curriculum-based instruction, and adapting to diverse learning styles and strengths* Model positive, professional, and culturally competent behavior through effective communication, respectful interactions, and pro-social engagement with clients, staff, and community partners* Document customer services and track participation, online program usage, and in-person attendance* Update and maintain online training guides, website content, and digital learning resources to ensure information remains accurate, accessible, and aligned with program objectives* Develop and enhance training materials, manuals, assessments, training matrices, and other instructional aids to support effective learning and participant engagement**Education and Experience Requirements** * High school diploma required; associate degree or some college preferred* Experience developing and formatting resumes; Certified Professional Resume Writer credential is a plus* Experience in e-learning design and utilizing technology related resources to foster learning* Experience in training, education, or career development* Able to interact with a wide variety of individuals and demonstrate a positive professional attitude* Ability to work effectively in a team environment while maintaining flexibility to meet contract and operational needs* High level of proficiency in Microsoft Office applications* Regional travel required* Able to work fully onsite, fully virtual, or in a hybrid environment* Clean driving record, valid Driver’s License, and reliable vehicle required Bring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile and Support! EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.