Face-to-Face Customer Success Associate (Entry-Level)

Market Value Inc.; Milwaukee (WI); On-site; USD 34,000 - 42,000; Full time

Job summary

Market Value Inc. in Milwaukee, United States is seeking an entry-level Customer Success Specialist to assist customers in understanding products and services through direct, face-to-face interactions.

You will build relationships, identify needs, and guide customers toward suitable solutions while supporting engagement and sales efforts. The role emphasizes strong communication and a personable, attentive approach.

Qualifications

• High school diploma or equivalent required.
• Previous experience in customer service, sales, retail, hospitality, or another customer-facing environment is preferred but not required.
• Strong verbal communication and interpersonal skills are essential.

Responsibilities

• Engage directly with prospective and existing customers in-person to understand needs.
• Establish positive customer relationships through professional communication.
• Provide guidance on available products and services and explain benefits.
• Help customers compare options and understand key differences.
• Deliver product presentations and demonstrations when applicable.
• Support customer acquisition and identify opportunities to propose additional products.

Skills

Verbal communication

Interpersonal skills

Customer-focused

In-person engagement

Education

High school diploma or equivalent

Job description

Market Value Inc. in Milwaukee, United States is seeking an entry-level Customer Success Specialist to assist customers in understanding products and services through direct, face-to-face interactions.

You will build relationships, identify needs, and guide customers toward suitable solutions while supporting engagement and sales efforts. The role emphasizes strong communication and a personable, attentive approach.