Fab/Lab On-Call Support Technician

Teceze; Boise (ID); On-site; USD 40,000 - 58,000; Full time

Job summary

Teceze in Boise, ID is seeking a Fab/Lab On-Call Technician to provide on-site technical support for lab/fab operations and respond to service requests. You will troubleshoot equipment, perform basic maintenance, coordinate with technical teams, and maintain documentation while following site safety procedures.

This role requires rotational/on-call availability and the ability to work independently in a dynamic environment. Strong communication and customer service skills are essential.

Qualifications

• Experience in Fab/Lab, IT, Desktop or Data Center support preferred.
• Basic troubleshooting and technical skills.
• Ability to work independently and respond to on-call requests.
• Good communication and customer service skills.

Responsibilities

• Provide on-site support for Fab/Lab operations on a rotational, on-call basis.
• Troubleshoot basic hardware, equipment, and connectivity issues.
• Perform equipment checks, setup, replacement, and basic maintenance.
• Respond to service tickets and on-site support requests.
• Coordinate with technical teams and upscale issues when required.
• Maintain documentation of service activities and completed tasks.
• Follow site safety and security procedures.

Skills

Troubleshooting

Independence

On-call readiness

Customer service

Job description

We are looking for a Fab/Lab On-Call Technician to provide on-site technical support for lab/fab operations. The technician will respond to service requests, troubleshoot equipment and IT-related issues, and support day-to-day lab activities as needed.

Responsibilities:

• Provide on-site support for Fab/Lab operations on a rotational, on-call basis.
• Troubleshoot and resolve basic hardware, equipment, and connectivity issues.
• Perform equipment checks, setup, replacement, and basic maintenance.
• Respond to service tickets and on-site support requests.
• Coordinate with technical teams and upscale issues when required.
• Maintain proper documentation of service activities and completed tasks.
• Follow site safety and security procedures.

Requirements:

• Previous experience in Fab/Lab, IT, Desktop Support, Field Support, or Data Center environments preferred.
• Basic troubleshooting and technical skills.
• Ability to work independently and respond to on-call requests.
• Good communication and customer service skills.
• Must be willing to work on a rotational/on-call schedule.