F5 SME — Enterprise Network Engineer (Hybrid)

Johnson Service Group, Inc.; Chattanooga (TN); Hybrid; USD 77,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short-term disability

401(k)

Job summary

Johnson Service Group (JSG) is seeking an experienced F5 SME / IT Network Engineer to support TVA modernization and infrastructure projects from Chattanooga or Knoxville, TN. Hybrid work arrangement allows 2–3 days remote per week with onsite collaboration.

The role covers F5 BIG-IP/BIG-IQ, load balancing, TLS proxy, incident response, change management, and 24x7 on-call support, with potential monthly travel. A Public Trust clearance is preferred.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Mathematics, or related field OR equivalent education/training/experience.
• Extensive experience supporting large, complex, multi-dimensional systems across broad IT technology areas.
• Strong communication (written & verbal), facilitation, negotiation, and stakeholder management skills.

Responsibilities

• Serve as TVA’s technical expert in Network Operations Engineering.
• Engineer, configure, document, and support F5 BIG-IP and BIG-IQ across multiple project teams.
• Support and troubleshoot load balancing and TLS proxy capabilities in complex enterprise environments.
• Analyze performance and capacity; lead root cause analysis, corrective actions, and tactical/strategic planning to improve reliability and response times.
• Coordinate compliance with approved configurations/patching/designs; actively lead and execute change management with minimal service impact.
• Provide Tier 3 operational support (24x7 environment) including on-call/shift/emergency support, vendor coordination, and business coordination.
• Lead development of standards/guidelines and best-practice operations & maintenance.

Skills

F5 BIG-IP administration

F5 BIG-IQ administration

Enterprise load balancing

TLS/SSL proxy concepts

Cisco routing/switching/firewalls

UCS Broad infrastructure/compute

Strong communication

Education

Bachelor’s degree in Computer Science or related field OR equivalent

Job description

Johnson Service Group (JSG) is seeking an experienced F5 SME / IT Network Engineer to support TVA modernization and infrastructure projects from Chattanooga or Knoxville, TN. Hybrid work arrangement allows 2–3 days remote per week with onsite collaboration.

The role covers F5 BIG-IP/BIG-IQ, load balancing, TLS proxy, incident response, change management, and 24x7 on-call support, with potential monthly travel. A Public Trust clearance is preferred.