F5 BIG-IP Engineer: High-Availability & Security

Southern Company; Birmingham (AL); On-site; USD 90,000 - 120,000; Full time

Job summary

The F5 Support Administrator at Southern Company is responsible for configuring, maintaining, troubleshooting, and optimizing F5 BIG-IP ADCs and related load-balancing infrastructure to ensure high availability, performance, and security across the IT environment.

You will collaborate with network, security, and application teams; manage traffic distribution, SSL offloading, iRules, and policy configurations, and perform upgrades, monitoring, and documentation.

Qualifications

• BS/BA in Computer Science or MIS or equivalent work experience.
• Knowledge of application and network technologies and processes.
• Understanding of security policies and best practices.
• Strong communication and influence skills for standard adoption.
• General IT knowledge with ability to learn new technologies.
• Ability to manage priorities and meet schedules.
• Ability to negotiate, build relationships and work in a team or independently.
• Ability to provide and accept feedback.
• Strong analytical and troubleshooting skills.
• Professional oral and written communication.

Responsibilities

• Configure, manage, troubleshoot BIG-IP components, virtual servers, pools, SSL certs, iRules, profiles, and monitors.
• Collaborate with customers to translate requirements into scalable BIG-IP solutions and policies.
• Respond to incidents within SLAs, including on-call support.
• Assist cross-functional troubleshooting beyond BIG-IP.
• Read packet captures to diagnose issues.
• Configure applications using cloud-based WAF or on-prem F5 APM/ASM policies.
• Audit Big-IP objects and perform cleanup as needed.
• Upgrade TMOS and F5OS software and apply hotfixes.
• Work with network, security, and application teams on deployments.
• Develop and maintain documentation, network diagrams, and SOPs.

Skills

Communication skills

Troubleshooting

Prioritization

Teamwork

Analytical thinking

Documentation

On-call experience

Security awareness

Education

BS/BA in CS or MIS

Tools

F5 BIG-IP

TMOS

F5OS

AS3 Extension

CIS operator

Job description

The F5 Support Administrator at Southern Company is responsible for configuring, maintaining, troubleshooting, and optimizing F5 BIG-IP ADCs and related load-balancing infrastructure to ensure high availability, performance, and security across the IT environment.

You will collaborate with network, security, and application teams; manage traffic distribution, SSL offloading, iRules, and policy configurations, and perform upgrades, monitoring, and documentation.