F&B Team Lead: Growth, Benefits & Guest Experience

Herschend Family Entertainment Corporation; Newport (KY); Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K Plan with company match

Free guest passes

Job summary

Newport Aquarium in Newport, KY, is seeking a Food & Beverage team member to oversee Sharky’s Café, supervise 1–4 staff, and support management in delivering exceptional guest experiences on-site.

Candidates should be at least 18, with POS experience or strong communication skills in English. Flexibility for evenings, weekends, and holidays is valued, with opportunities to grow within the F&B team.

Qualifications

• Must be at least 18 years old.
• Proficiency in Microsoft Outlook, Word, and Excel is a plus.
• Prior point of sale experience is a plus.
• Previous lead or supervisory experience desired.
• Must have strong public speaking skills and English proficiency.

Responsibilities

• Oversee Sharky's Café guest-facing processes and lead 1 to 4 team members.
• Maintain safety protocols and a positive guest experience.
• Assist in evaluations and training of F&B team members.
• Maintain inventory and ensure items are in stock.
• Handle guest comments and coordinate cross-department communication.

Skills

Public speaking

English language

Microsoft Outlook

Microsoft Word

Microsoft Excel

POS experience

Supervisory experience

Tools

POS systems

Job description

Newport Aquarium in Newport, KY, is seeking a Food & Beverage team member to oversee Sharky’s Café, supervise 1–4 staff, and support management in delivering exceptional guest experiences on-site.

Candidates should be at least 18, with POS experience or strong communication skills in English. Flexibility for evenings, weekends, and holidays is valued, with opportunities to grow within the F&B team.