Photography Team Lead — Guest Experience & POS

Newport Aquarium LLC; Newport (KY); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Sick PTO

Profit Sharing

401K with company match

Free admission for you and dependents

Discounts at food and gift outlets

Training and development

Job summary

Newport Aquarium LLC is hiring for a part-time, on-site Merchandise role in Newport, KY. The position leads a team of 4 to 9 souvenir photography hosts, ensuring guests receive excellent service and engaging photo experiences.

Responsibilities include training, policy implementation, and daily operations while maintaining PCI compliance and strong guest relations during shifts that may include evenings and weekends.

Qualifications

• Must be at least 18 years old.
• Prior point of sale experience required.
• Prior photography experience preferred.
• Strong public speaking skills and fluent English.
• Ability to work evenings, weekends and holidays.
• Able to lift up to 25 pounds.

Responsibilities

• Oversee 4–9 hosts in souvenir photography operations.
• Lead onboarding and ongoing training for hosts.
• Ensure safety and guest experience standards.
• Handle guest feedback and policy updates.
• Maintain records for hosts and events.
• Assist with transactions and photo sales.

Skills

Public speaking

Leadership

Guest service

Retail experience

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Newport Aquarium LLC is hiring for a part-time, on-site Merchandise role in Newport, KY. The position leads a team of 4 to 9 souvenir photography hosts, ensuring guests receive excellent service and engaging photo experiences.

Responsibilities include training, policy implementation, and daily operations while maintaining PCI compliance and strong guest relations during shifts that may include evenings and weekends.