F&B Supervisor-NonEx

Churchill Downs Incorporated; Florence (KY); On-site; USD 52,000 - 78,000; Full time

Job summary

Turfway Park Racing and Gaming in Florence, Kentucky, part of Churchill Downs Incorporated, seeks an experienced Food & Beverage Manager to lead hourly staff across Bourbon and Brew, Serena’s, and the Beverage department. You will ensure service quality, presentation, and safety standards.

The role emphasizes staff development through mentoring, performance reviews, and hiring support, while maintaining budgets, inventory controls, and timely, guest-focused service in a fast-paced gaming and

Qualifications

• Experience in food and beverage operations.
• Minimum two years managing personnel.
• Associates degree or higher preferred.

Responsibilities

• Direct hourly F&B staff across multiple outlets.
• Mentor staff through training and certifications.
• Monitor service quality, ticket times, and schedules.
• Ensure sanitation, safety, and compliance.
• Manage inventory, ordering, and cost controls.
• Support staffing and budgeting to meet targets.

Skills

Leadership

Interpersonal skills

Communication

Ability to work under pressure

Flexibility in scheduling

Creativity in problem solving

Education

Associates degree or higher

Two years of personnel management experience

Experience in food and beverage operations

Job description

Select how often (in days) to receive an alert:

Turfway Park Racing & Gaming is a gaming facility in Florence, Kentucky. Turfway Park Racing & Gaming features 850 popular, thrilling, state-of-the-art HRM games, a simulcast area with VIP section, event center, live horse racing, restaurants and bars.

JOB SUMMARY

This position is accountable for directing the work of the Hourly F&B staff in Bourbon and Brew, Serena’s, and the Beverage department at Turfway Park Racing and Gaming. Monitor and ensure excellent service including food & beverage quality, food & beverage presentation and service standards. Ensures cleanliness, safety & compliance throughout the outlets.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Development of the Hourly staff through Mentor meetings and specific training required including certification and compliance.
• Delegates duties and assign responsibilities to staff.
• Constant review of service execution, ticket times and production schedules.
• Completes and processes performance reviews.
• Assist in development of Team Members, conducts interviews, and participates in the selection, hiring, coaching, retention and termination process.
• Responsible for attending to guest complaints and/or issues resolving matters as expediently as possible.
• Verifies that all sanitation and nutrition practices are maintained.
• Ensures the safety and security of Team Members and guests.
• Ensures product is ordered, stored and inventoried daily.
• Responsible for upholding proper food and beverage preparation and presentation standards – making the necessary corrections.
• Assists with monitoring staffing levels to maintain budgeted levels of employment.
• Control inventory and usage
• Completes and processes performance reviews.
• Meets with departmental directors and managers as necessary.
• Other duties as assigned.

REQUIRED SKILLS AND ABILITIES

• Management abilities demonstrated in managing the F&B operation effectiveness.
• Maintaining interpersonal working relationships among all personnel and support departments.
• Willingness to assume overall responsibility relative to the performance of the department, work flexible hours and handle high pressure deadlines.
• Creative problem solving and resolution management.
• Sense of urgency to tasks and goals as directed.
• Oral and written communication skills.

EDUCATION AND EXPERIENCE

• Prior experience in food and beverage operations.
• Two years of experience managing personnel.
• Associates degree or above or related field experience preferred.
• Able to obtain a valid Racing License and any applicable health certifications.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The Team Member may be required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. The noise level in the work environment is usually moderate to loud. The Team Member is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.