F&B Supervisor – Elevate Hotel Guest Experience

BENCHMARK; Cincinnati (OH); On-site; USD 26,174 - 27,552; Full time

Job summary

Pyramid Global Hospitality’s AC Hotel Cincinnati at The Banks is hiring a Food & Beverage Supervisor to oversee breakfast, restaurant, bar, banquet, and catering operations. You will lead a hands-on team, ensure guest satisfaction, and uphold service and safety standards in a dynamic hotel setting.

The role emphasizes team leadership, scheduling, and revenue-supporting operations within a renowned hospitality group.

Qualifications

• Oversee daily food and beverage operations across outlets.
• Lead, train, coach and motivate F&B staff.
• Ensure guest service meets brand standards and guest satisfaction.

Responsibilities

• Supervise and coordinate daily F&B operations.
• Lead, train, coach, and motivate F&B associates.
• Ensure exceptional guest service and address guest concerns.
• Monitor service standards, food quality, presentation, and satisfaction.
• Assist with scheduling and staffing levels.
• Ensure compliance with hotel standards and health regulations.
• Monitor inventory and assist with ordering and storage.
• Control costs and cash handling procedures.
• Maintain records and department documentation.
• Support training and onboarding of new team members.
• Maintain cleanliness and organization of F&B areas.
• Collaborate with other hotel departments.
• Respond to operational challenges in a fast-paced environment.

Skills

Food & Beverage Operations

Team Leadership

Guest Service Excellence

Scheduling & Staffing

Job description

Pyramid Global Hospitality’s AC Hotel Cincinnati at The Banks is hiring a Food & Beverage Supervisor to oversee breakfast, restaurant, bar, banquet, and catering operations. You will lead a hands-on team, ensure guest satisfaction, and uphold service and safety standards in a dynamic hotel setting.

The role emphasizes team leadership, scheduling, and revenue-supporting operations within a renowned hospitality group.