F&B Supervisor - $22-25/hr

Valor Hospitality; Village of Suffern (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive Salary

Daily Pay

Hotel discount program

Uniforms Provided

Health, Dental, Vision, Life Insurance

Paid PTO

401k with employer match

Tuition Reimbursement

Food and Beverage Discounts

Job summary

ValorHospitality is seeking a Banquet & Restaurant Supervisor to lead event service at our Suffern, NY properties. The role requires strong guest interaction, staff supervision, and ensuring flawless function execution from setup through breakdown.

Responsibilities include coordinating with the Culinary team, reviewing BEOs, upselling F&B, handling post-event paperwork, and maintaining high standards of cleanliness and guest satisfaction. This is a full-time, on-site position.

Qualifications

• High school education or equivalent required.
• Able to read, speak and understand English.
• Ability to lift 20–40 lbs and stand for long periods.
• Strong communication with guests and staff.

Responsibilities

• Supervise banquet and restaurant staff during assigned events.
• Check Banquet Event Orders (BEOs) for accuracy and ensure adherence to setup instructions.
• Oversee room setup and maintain neat public areas; contact group representatives as needed.
• Assist with upselling food and beverage items and coordinate between Culinary and Banquet teams.
• Prepare and present checks, ensure proper posting to master accounts, and obtain client signatures.
• Complete required paperwork (Captain’s Consumption Sheets, Captain’s Report) and ensure records are filed.
• Ensure equipment return and area cleanliness; recap checks at end of day.
• Promptly communicate schedule changes, service issues, or guest feedback to the team.

Skills

English proficiency

Guest communication

Physical endurance

Elevated service standards

Education

High school diploma or equivalent

Job description

COMPANY OVERVIEWAt Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.POSITION PROFILE:Supervise banquet & restaurant staff in the completion of the assigned functions and set-up, as well as oversee the service and break-down functions in a safe, accident-free manner. Expected to always be attentive to guest needs and making them feel welcome, comfortable, important and relaxed.ESSENTIAL RESPONSIBILTIESCheck server’s and house person’s BEOs to ensure that all information is accurate.Check room set-up to see that BEO directions are completely followed. Ensure that all public areas are neat and clean. Contact group representatives. Explain how to make contact; if needed throughout the function. Ensure that any & all Food & Beverage items are presented and served correctly, adhering to the standards set out by the property and noting any special requests & instructions, outlined on the Banquet Event Order for the event.Supervise the functionality of the restaurant and assist with upselling F&B items. Ensure that communication is constantly maintained between the Culinary Department Representative & the Banquet Team during the event, alert team members of any changes in the schedule of service, challenges or adverse comments that may arise during the service of an event. Compile check from the Banquet Event Order, at the end of the event or function, ensuring that the correct numbers of items/number of persons are charged for, and that the check is posted to the correct master account, present the check to the clients for signature. Ensure that all relevant & applicable paperwork is filled out correctly, including the Captain’s Consumption Sheets and Captain’s Report and copies distributed as required. Ensure that staff members return all equipment to the storage areas and that the room/area is left clean and tidy. Unconsumed Liquor & Wines should be returned to the Banquet Beverage Service Bar. Compile the station register and assign duties to banquet staff and supporting banquet captains, assigned to that specific event or function. Ensure that the name of every staff member assigned to an event or function appears on the banquet sign-in sheet, and that the staff signs the sheet, prior to leaving the event or function. Prepare the area or room in its entirety for a function or event, prior to the guest’s arrival. Recap all banquet checks at end of day and turn in to Night Audit. Perform other related duties as assigned or requested by Supervisors/Managers. #INDcsuffernREQUIRED KNOWLEDGE, SKILLS, AND ABILITIESHigh school education or equivalent experience.Able to read, speak and understand English. Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time.Communicate information and hotel services to management, staff and guests.BENEFITS PACKAGECompetitive SalaryDaily Pay!Team Member Hotel Discount ProgramUniforms Provided for most positionsBenefits - Health, Dental, Vision, Life Insurance, and other supplemental optionsPaid PTO401k with employer matchFood and Beverage DiscountsTuition ReimbursementIf you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for all that New York has to offer, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes Crowne Plaza Suffern a one-of-a-kind in the northeast.