F&B Supervisor

Tandem Hospitality Group; Longmont (CO); On-site; USD 46,000 - 48,000; Full time

Job summary

Tandem Hospitality Group in Longmont, CO is seeking a Food & Beverage Supervisor to oversee front-of-house operations, train staff, and ensure exemplary guest experiences. The role requires bar/food service background, leadership skills, and flexibility for weekends and late nights.

Responsibilities include supervising servers, bartenders, managing cash and safety, and maintaining high standards. Competitive hourly pay and benefits may apply.

Qualifications

• Prior experience as a Restaurant Supervisor
• Guest relations training
• Knowledge of proper food handling
• Strong written and verbal communication
• Attention to detail and teamwork
• Punctuality and reliable attendance
• Food safety training and certification
• Experience with POS systems and reservations software

Responsibilities

• Oversee front-of-house staff and training
• Ensure high-level service and guest satisfaction
• Open/close restaurant and secure cash and entries
• Assist kitchen with prep or plating as needed
• Maintain cleanliness and safety standards
• Greet guests warmly and communicate menu specials
• Manage staff scheduling and shifts
• Handle daily cash deposits

Skills

Guest relations

Communication skills

Attention to detail

Team coordination

Customer service

Problem solving

Supervisory experience

Multitasking

Leadership

Tools

MS Office/Google

POS: Micros

OpenTable reservations

Job description

Food & Beverage Supervisor - Hotel Longmont

Located: Longmont, CO 80501 Full-Time Reports To: Director of Food & Beverage Salary: $22 per hour

Job Description

The Restaurant Supervisor will oversee the front-of-the-house restaurant service staff and all training. The Supervisor must have previous food service and bar experience and possess outstanding leadership and guest service skills. The Supervisor is responsible for maintaining high standards of guest services, safety, and cleanliness, and can work flexible hours, weekends, holidays and late nights. The Supervisor is to ensure that every guest has a positive dining experience from start to finish and that all expectations are exceeded and resolve any issues that may arise.

Job Responsibilities

• Oversee a team of employees including hiring, development, scheduling and training
• Ensure high-level of service in all aspects of operations and give each guest a memorable dining experience from start to finish
• Properly handle daily cash deposits
• Open or close the restaurant, securing cash, liquor, and entry points
• Create a service first work environment
• Assist kitchen with prep work or plating if necessary, ensuring that every dish that leaves the kitchen is of the highest quality
• Assure cleanliness of front of the house areas including windows, light fixtures and entrance as assigned
• Assign service related tasks to servers
• Properly check out servers and bartenders at the end of their shift
• Bus tables and assist with processing dirty dishes if necessary
• Ensure dining tables are properly prepared for service
• Communicate to staff all current menu choices, specials and menu deviations, or if the kitchen staff is running out of any items
• Be able to open and pour wine at tableside.
• Performing basic cleaning tasks as needed or directed by supervisor.
• Fill in for absent staff as needed.
• Assist with special events as needed.
• Greet all guests warmly with an appropriate greeting.
• Understand and communicate products and services available at the Hotel.
• Follow all company safety and security policies and procedures
• Report accidents, injuries, and unsafe work conditions to manager
• Anticipate and address guests' service needs
• Develop and maintain positive working relationships with others
• Comply with quality assurance expectations and standards

Job Qualifications

• Prior experience as a Restaurant Supervisor
• Prior guest relations training.
• Knowledge of proper food handling.
• Strong written / verbal communication skills.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
• Punctuality and regular and reliable attendance.
• Interpersonal skills and the ability to work well with co-workers and the public.
• Proper food safety training and certification as described by law.
• Experience working with computers (MS Office/Google) / POS systems (Micros) / Reservations software (Open Table)